Robert Mangan Email & Phone Number

Hyde Park, New York, United States

Elmsford, New York, United States

Managed implementation of transportation software for client companiesPrimary point of contact for assigned clientsGathered and documented requirements for customization of software solutionsManaged development of feature enhancementsPerformed QA during testing and rollout of new featuresProvided training for new customers

Greater New York City Area

Acted as primary point of contact for assigned clients to ensure the overall project vision was upheld from concept to delivery Engagements included development of eCommerce and Wealth Management platformsPerformed a range of activities supporting discovery, design, development and quality assuranceFacilitated requirements gathering sessions with project teams and executive sponsorsAuthored user stories and maintained product backlogsEmployed online tools (Confluence, JIRA, Contour and Lucidchart) to support Agile methodologies)

Poughkeepsie, Ny

Taught graduate and undergraduate information systems courses in the School of Computer Science and Mathematics including: Systems & Information Concepts in Organizations, Systems Analysis and Project Management

White Plains, Ny

Managed eCommerce requirements for Avon’s service model transformation projectImplemented SiteCatalyst to capture analytics around the launch of Avon’s website in CanadaAuthored test plans and test scripts for QA and UAT activitiesEngaged in deployment activities including training and support of customer care associates

Conducted requirements gathering sessions with geographically dispersed stakeholders through the use of focus groups and JAD sessionsActed as liaison with development, engineering and QA teams to communicate stakeholder requirements and represent the interests of business sponsorsCreated business requirements and functional specifications including: wireframes, screen mockups, uses cases, business process diagrams, database schema, test plans and test scriptsImplemented Google search technology used within KPMG by 146,000 users in 46 countries

Created and implemented information systems for use in the marine transportation industry including: dispatch and scheduling, invoicing, payroll and benefitsClients: Amerada Hess Corp. Hornbeck Offshore Services, US Shipping Corporation

New York, United States

Developed information systems used by marine operations personnel to manage a fleet tugs, barges and intermediate size product carriersCreated payroll systems for use onboard company owned vesselsCreated financial and inventory valuation models for the refining, marketing and shipping lines of business

Woodcliff Lake, New Jersey, United States

Performed financial analysis related to the manufacturing and marketing of voice/data/video communications equipment

Stamford, Connecticut, United States

Performed financial analysis for the real estate, relocation and mortgage banking divisions

Mba

Bs, Economics

Major in Finance