- I have 10+ years experience in quality assurance- I am ISTQB and PMP certified

Challenges Overcame:Console Build Issues: Addressed and mitigated a significant challenge related to console build issues, reducing them by 60% through strategic quality management initiatives and adherence to industry standards.Automation Implementation: Overcame technical obstacles to successfully implement automation solutions for smoke and soak testing, improving testing efficiency and overall product quality.Projects:Log Parsing Service Enhancement: Developed a repository for frequently-used filenames to enhance data management and streamline log parsing processes, resulting in improved efficiency and effectiveness in analyzing project data.Internal Infrastructure Upgrade: Initiated and managed a project to upgrade internal infrastructure by replacing the crash dump server with a Sony server, laying the foundation for significant improvements in project stability and performance.Strategy:Quality Management Focus: Implemented a strategic focus on quality management and adherence to industry standards to address and mitigate console build issues, leading to a substantial reduction in build-related issues and improved product quality.Automation Integration: Strategically integrated automation solutions for smoke and soak testing to improve testing efficiency and effectiveness, ensuring robust evaluation and validation of game projects on various platforms.Outcome:Successfully reduced console build issues by 60%, enhancing overall product quality and stability.Implemented automation solutions for smoke and soak testing, resulting in improved testing efficiency and effectiveness.Upgraded internal infrastructure, laying the foundation for significant improvements in project stability and performance.

Training and Communication: Designed training and education documents for outside vendors, showcasing the importance of clear communication and training as part of stakeholder engagement.Information Management: Managed JIRA database and Confluence documentation source access, highlighting information management principles that support effective decision-making.Risk Management: Oversaw the overhaul of obsolete legacy source code, increasing application usability and reducing runtime performance by 50%, demonstrating risk management through problem identification and resolution.Scope Management: Developed responsible testable areas with up-stream dependency teams, aligning project work with well-defined project scope boundaries.Quality Assurance: Established the standards for quality of all work and relationships on the team, emphasising the importance of quality assurance throughout the project.

Agile Principles: Hosted Agile test closure activities such as sprint demos, knowledge transfer, and retrospectives, adhering to Agile principles of continuous improvement and collaboration.Change Management: Explored new applications with Agile QA Methodologies, showcasing adaptability and a readiness to manage change effectively.Documentation Management: Authored JIRA test case documentation for new and existing projects, demonstrating thorough documentation management to support project tracking.Integration Management: Consulted with API Developers in SQL testing, ensuring alignment with integration management principles and coordination with external teams.Data-Driven Decision-Making: Verified project analytics with SQL testing, emphasizing data-driven decision-making as a basis for project adjustments.

Project Leadership: Spearheaded test development, estimation, planning, execution, reporting, and closure, exemplifying effective project leadership and control.Quality Assurance: Controlled redevelopment of web testing procedures, reducing production bugs by 90%, highlighting the importance of quality assurance and quality control.Risk Management: Identified product quality and usability, associated system limitations, and reported on risk, underscoring a proactive approach to risk management.Team Development: Mentored a small team towards individual and team excellence, showcasing a commitment to team development and leadership.Technology Adoption: Adopted VMware virtual machine testing procedures, emphasizing the importance of technology adoption and adaptability for project success.

Restructured test resources for maximum efficiencyProduced development of shared knowledge library for Leads and Testers

• Worked with other testers to form the Networking Test Team for Disney Infinity• Valued and moved to the Mobile Testing department to work on a dozen other projects.

• Managed community forums to ensure customer problems were addressed and answered.• Moderated the company Facebook page for Pinball Arcade to make sure customer concerns were noted and incorporated into company meetings.• Tested across consoles (Ps3, PSVita, 360, iOS, Android) for game breaking bugs and worked with platform programmers to fix found bugs.• Learned level design for an unannounced puzzle game.• Co-wrote the Game Design Document for an unannounced card battle game.