+ Translated complex product features into easy-to-sell concepts for our sales and account management teams+ Wrote the script and assisted with production of our company's first official customer tutorial resource: https://learn.fiverr.com/courses/native-advertising-reach-more-customers-with-taboola+ Met weekly with product managers in different areas of the business to build and iterate on Go-To-Market strategies+ Built product roadmaps and performed detailed research to select and prioritize developer projects for the upcoming quarter, half, and year+ Regularly met with sellers, account managers, and customers to gather product feedback+ Created and carried out beta programs to test new features with select customers

• Managed and educated clients on the Taboola platform to drive scalable growth amounting to $60 Million in annual revenue• Developed online webinars to educate self-service accounts on our platform and offer guidance for faster spend increases• Consulted with product specialists to create materials for self-sufficient clients that simplified difficult concepts and created increased feature adoption across over 100 accounts quarterly• Trained new hires on platform tools and helped to develop sales techniques and skills to expand our fast-growing global team• Participated in product development sessions to highlight needs of self-sufficient clients and create features designed to simplify our product• Worked with our Onboarding and Segmentation teams to create unique growth programs designed for non-enterprise accounts that would increase spend and ramp-up times• Collaborated with Sales Managers to ensure seamless client hand-off from Sales Associates to Account Managers and create a more positive customer experience• Presented product overview to other companies to help develop partnerships and build out additional resources available to Taboola clients for improved website designAdditional Acknowledgements:•Top Media Account Manager Award for 2018 Global Low Touch Team•Achieved Over 110% Revenue Goal for 2018•Sales Club 2018•Q3-2018 Top Performer to Win a Global Exchange Trip to Thailand

• Personally generated $225,000 in commission revenue over a 6 month period• Maintained an average conversion rate of 36% across all leads• Managed client experience from lead submission to conversion and earned 5 out of 5 stars from 95% of client reviews on Trustpilot• Met with hotel and hospital sales managers to develop new business prospects• Used customer feedback to assist in designing new website tools and products

• Assisted in the development and monitoring of service campaigns that decreased owner cancellation by 30% and increased customer sales by 10% over a period of six months• Provided direct escalation support to team leads at global call centers in India, Bulgaria, Portugal and the Philippines• Coached agents to increase team performance, conversion, and customer satisfaction• Oversaw one of five points of sale and developed site features aimed at improving web security and user experience• Real-time managed 5 global call centers to reduce wait times on call spikes, while maintaining an active email backlog

• Reduced six-week training time line to two weeks for faster onboarding of newly hired agents• Generated training material and trained agents, both globally and locally, to take customer calls and emails• Administered regular knowledge checks to determine areas in need of re-skilling

• Drafted daily adherence schedules based on yearly forecasts• Received customer concerns and provided solutions using knowledge of our websites and various CRM tools