Robert Miller Email & Phone Number

San Jose, Ca, Us

Seattle, Wa, Us

One year after joining the activities-based club Events and Adventures, I was hand picked among a select few other members to become an event host working as an independent contractor. As a host, I am entrusted to arrive early to event locations, talk with location staff to make sure that all details of our reservation are understood, problem solve any issues that may arrise, and facilitate ongoing conversation between members. Once members arrive to the event I make sure that they have signed in and inform them of any additional details they may need for the night about the event. I am in charge of member safety making sure that they all feel comfortable and are enjoying themselves. While at the same time, keeping a diligent eye out for any individuals who may be putting themselves or others in harmful situations, or those who may be making others feel uncomfortable, and diffusing the situation.

San Jose, Ca, Us

From daily order fulfillment, inventory management, receiving, and import clearance I had a have in nearly every function of the warehouse team responsibilities. Priority each day is to get all possible outbound orders picked, packed, and processed through Oracle ERP and through our warehouse management system (WMS). The outbound process also includes booking shipments with appropriate carriers, and auditing shipping documents generated by the ERP system before attaching them to each order. After making sure all orders are complete the focus moves to any inbound small parcel or palletized shipments that needed to be received through our WMS or ERP. In addition to these daily responsibilities, there is a monthly physical inventory, as needed uncrating an instrument to place on a table, and re-crating, incremental inventory adjustments, and coordinating with a member of the marketing team in cleaning out and restocking crates with supplies that they would need to take to the next trade show. As the company grew, I was also responsible for initial training of third part logistics partner employees on our order process shipping and receiving.

San Jose, Ca, Us

From regular daily support to the production team and as-appropriate support to the sales team, I was involved in all aspects of outgoing shipping. My main responsibility included the daily processes of adequately packaging products for safe shipping anywhere in the United States or Canada, along with necessary paperwork. In addition, I have become familiar with UPS WorldShip software and related sections for FishBowl Warehouse software for internal tracking and inventory management. In this role I was able to find ways to make the shipping process more efficient without sacrificing company standards. I led the task of integrating our inventory system with UPS to make the time to process orders reduced by at least 50%. With consultation from our shipping supply source, I was able to increase our packing time efficiency by a factor of 3. This included an added benefit of having more multi-use boxes to decrease our overall sku totals. Both of these improvements combined saved the company hundreds of dollars a week in labor time. With the new standards I developed and implemented standard operating procedure models for how to process orders, and how to correctly package product for shipping across the department for anyone to execute easily.

Plano, Tx, Us

I was a leader in customer consultations to find products to best match their needs as well as offering recommendations, and coordinating due times for projects so that they are completed in a timely manner. This required a vast knowledge of the different products, features, and the company's capabilities. In addition, in this role I was expected to be a leader in knowing about the programs the company has that can benefit the customer, and our own procedures. When needed, I took over managerial duties within the store often on short notice, including processing inventory, sharing daily store metrics with staff, and keeping store staff up to date on new announcements.

Plano, Tx, Us

A business center manager, I was responsible for running the overall operations at a low-volume center. Those responsibilities included, but were not limited to, being the general supervisor of the store's team members, relaying store sales, expectations, and other metrics along with company objectives to the staff. Regular duties included auditing of financial reports, ensuring the accuracy of inventory, daily sales reports, and adhering to budgets all the while taking strides necessary to promote practices that ensure profit for the business. In my role I also took on the responsibilities that any team member may perform in the center such as customer consulting, order placement and production.

Plano, Tx, Us

Aspects of the job include processing customer FedEx shipments, assisting customers with copier and computer usage, cash handling, taking and running print orders, and inventory.

Plano, Tx, Us

As a service specialist, I was entrusted as the lead contact for producing quotes on customer projects for high dollar or specialized projects. After the customer visit I gathered feedback in follow-up phone calls and communicated any issues back to the production team or management. My success in this role ultimately brought business into the store through return customers. A large part of the job also included bringing in new business from external marketing efforts.

Plano, Tx, Us

Aspects of the job include processing customer FedEx shipments, assisting customers with copier and computer usage, cash handling, taking and running print orders, and inventory.

Rochester, Michigan, Us

At Kombo I started our catalog of video content and organization of still images which lead to being in charge of how various forms of multimedia were handled on the websites server space by a team that I was the lead for. I set standards for formatting of both video and still images and was the lead video editor for special events where footage was taken, in addition to attending various industry events and interviews.

Boca Raton, Florida, Us

In this position, I was one of just three people to oversee the technology products department of the store. My daily responsibilities included making sure display models were clean and operating properly, product was organized in their place, and consulting with customer's on their needs for a product and finding them the best solution. Other requirements of the positon included training new employees on our products, procedures and policies, tracking inventory, and recommending complimentary products or services that may be of benefit to the customer with the product they are buying such as extended warranties and additional supplies. A general knowledge of products in the rest of the store including basic office supplies and furniture was also required to assist customers.

Associate’S Degree

Graphic Design

Diploma, High School/Secondary Diplomas And Certificates