Mba Marketing Intern
• Used Tableau and SQL queries to analyze data from 3 million customers to develop new cross-sell strategies by identifying attractive consumer segments.• Identified 2 million potentially defecting customers and designed recommendations such as an accumulating educational discount, a specialized billing bot, and tech education services to boost retention.• Generated data-driven offers for current customers to foster loyalty and increase overall lifetime value.• Produced a market view for Multiple Dwelling Units in New York City to identify opportunities in a billion-dollar market.