Rob Johnson

Rob Johnson Email and Phone Number

Release Train Engineer @ NSW Department of Customer Service
Sydney, NSW, AU
Rob Johnson's Location
Greater Sydney Area, Australia
About Rob Johnson

I am a collaborative, committed and adaptable professional in all areas of Digital Agile Development, Delivery and Solutions. With more than fifteen years digital experience and comprehensive business and technology expertise, I am highly skilled in active listening, relationship building, facilitating and leading multi-disciplinary teams to bring iterations, initiatives, innovations and projects to life. I have a proven track record of building and maintaining cohesive teams to successfully collaborate and solve business and technology problems. I am well versed in all aspects of Agile and Human Centred Design as an experienced Delivery Lead and Agile Coach. I am a supportive and approachable leader and colleague, who loves to encourage and empower others to work to their strengths, in a collaborative environment. I enjoy a challenge, embrace change and am committed to professional growth.

Rob Johnson's Current Company Details
NSW Department of Customer Service

Nsw Department Of Customer Service

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Release Train Engineer
Sydney, NSW, AU
Rob Johnson Work Experience Details
  • Nsw Department Of Customer Service
    Release Train Engineer
    Nsw Department Of Customer Service
    Sydney, Nsw, Au
  • Nsw Department Of Customer Service
    Agile Coach/Principal Iteration Manager
    Nsw Department Of Customer Service Aug 2022 - Present
    Greater Sydney Area
    Coach product teams, projects, program and key stakeholders to successfully deliver products using Agile Frameworks and Ways of Working.Improve and refine Program ways of working and delivery. Focus on prioritisation of features based on benefits, complexity and team capacity. Coach teams to develop an agile mindset of progress over perfection, collaboration and effective communication. Implemented agile ceremonies and processes to create consistency and predictability of delivery.
  • Westpac Group
    Digital Solutions Manager
    Westpac Group Feb 2018 - Jun 2022
    Sydney, New South Wales, Australia
    Identify and deliver Digital Solutions for customers and employees, from concept to implementation. Collaborate with multi-disciplinary teams across the all parts of the business. Work within small scale and larger programs of work to solve problems and deliver innovative capabilities.
  • Westpac Group
    Senior Manager, Iteration Delivery
    Westpac Group Oct 2014 - Jan 2018
    Sydney
    Deliver Agile Iterations and Releases for Westpac, St George, Bank of Melbourne and BanksSA websites. Collaboration with multi-disciplinary teams. Lead on successful migration and visual refresh of Bank of Melbourne, BankSA and St George websites to Adobe Cloud environment.
  • Westpac Group
    Senior Manager, Digital Campaign Delivery
    Westpac Group May 2011 - Sep 2014
    Sydney, New South Wales, Australia
    Delivery of Marketing and Service campaigns across the Westpac website and eDM channels. Led a team of skilled visual designers, microsite and eDM specialists. Developed and implemented a new campaign process, collaborating with key Marketing Stakeholders and Agencies.
  • Westpac Group
    Senior Manager, Website & Online Sales
    Westpac Group Jan 2006 - Apr 2011
    Sydney, New South Wales, Australia
    Accountable for key Westpac website functions and capabilities. Led a specialist team responsible for website SEO (Search Engine Optimisation), domain name management, Infrastructure, Risks, Finance and KPI (Key Performance Indicator) reporting.
  • Westpac
    Channel Development Manager
    Westpac Feb 2004 - Dec 2005
    Sydney, New South Wales, Australia
    Business Lead establishing joint Westpac-BT-Accenture engagement and development model for financial planning software. Developed new technique for rapid user input into design – combining Accenture ‘conference room pilot’ techniques and Westpac User Centred Design approaches.

Rob Johnson Skills

Business Analysis Customer Experience Retail Banking Culture Change Banking Project Delivery Financial Services Stakeholder Management Business Transformation Operations Management Project Management Program Management Relationship Management Data Governance Requirements Analysis Strategic Thinking Digital Strategy Business Process Improvement Analytics Management Workshop Facilitation User Experience Sales Strategy Change Management Vendor Management Crm Business Requirements Project Portfolio Management Governance Business Strategy

Rob Johnson Education Details

Frequently Asked Questions about Rob Johnson

What company does Rob Johnson work for?

Rob Johnson works for Nsw Department Of Customer Service

What is Rob Johnson's role at the current company?

Rob Johnson's current role is Release Train Engineer.

What schools did Rob Johnson attend?

Rob Johnson attended Macquarie University, University Of Sydney, Unsw, Meld Studios, Lcs, Australian Institute Of Management, Ic Agile.

What skills is Rob Johnson known for?

Rob Johnson has skills like Business Analysis, Customer Experience, Retail Banking, Culture Change, Banking, Project Delivery, Financial Services, Stakeholder Management, Business Transformation, Operations Management, Project Management, Program Management.

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