Robert Josey Email & Phone Number

Dartmouth, Ns, Ca

San Jose, California, Us

Montreal, Quebec, Ca

- Received Bell's highest honour the 'Bravo' award for outstanding contributions in 2023.- Received the Execution Excellence & Innovation Awards consecutively from 2017 to 2023, recognizing outstanding performance and innovative contributions.- Achieved membership in the Excellence Club in 2017 for exceptional achievements and contributions.- Spearheaded national Salesforce strategy and development for Bell's Consumer & Small Business teams, overseeing 3K end users.- Direct a high-performing team of 28 internal and vendor resources, responsible for sales operations, project management, Salesforce Admin, Development and support functions, and manage the relationship with Salesforce & Implementation partners.- Successfully managed all aspects of the Salesforce org, including budgeting, licensing, org maintenance, support, release updates, and technical debt.Led the completion of over 30 major projects, highlighting notable achievements such as:a) Consolidating four org migrations into a robust single source of truth, streamlining ongoing maintenance and enabling focus on implementing new functionality to drive business growth.b) Developed a customized mapping and tablet solution for in-field sales teams, resulting in a 5% increase in sales performance. The solution was later upgraded to Salesforce Maps, unlocking additional features and operational efficiencies.c) Introduced CTI (Computer Telephony Integration) and sales console for consumer inside sales teams, leading to a 15% sales increase through enhanced customer interactions and improved agent coaching.d) Optimized Small Business & MDU territories, defining efficient patch sizes per representative and identifying genuine sales opportunities.e) Replaced custom database & app with Salesforce Platform-based solution, integrated a Learning Management System and background check functionality, reducing manual effort by 0.75 Full-Time Equivalent.

Montreal, Quebec, Ca

- Achieved membership in the Excellence Club in 2014 and 2015 for outstanding performance and contributions.- Held responsibility for sales direction, strategy, and contract negotiation within the Multi-Dwelling Unit (MDU) division for Atlantic Canada.- Successfully negotiated and secured Exclusive Marketing agreements with major REITs and Developers, encompassing over 30K units.- Pioneered the re-vectored MDU Partnership program, including the development of the greenfield MDU program. As a result, customer penetration rates grew from 30% to over 50% within three years of launch, leading to a $9M annual revenue increase in this portfolio.- Led a high-performing team of Account Managers, Operational Support, Team Managers, and Sales Representatives, consistently achieving double-digit sales growth year over year.

Montreal, Quebec, Ca

- Received the Execution Excellence Award in 2012 for outstanding performance and contributions.- Successfully led a team responsible for direct sales within the new construction sector.- Strategically launched three new door-to-door vendors, resulting in the addition of over 50 sales agents.- Achieved an impressive 402% increase in sales performance during tenure.

Montreal, Quebec, Ca

- Led a team of three door-to-door vendors, overseeing 50+ sales representatives and driving residential market share growth across Ontario.- Established strategic partnerships with vendor owners to align goals, optimize performance, and maximize sales outcomes.- Demonstrated a track record of consistently exceeding assigned targets, achieving an average performance of 134%.

Montreal, Quebec, Ca

- Successfully managed multiple corporate Bell stores in the Greater Toronto Area.- Led store operations, including sales performance, customer service, and team management.- Implemented effective strategies to drive sales growth, optimize store performance, and enhance customer satisfaction.- Ensured consistent adherence to corporate policies, standards, and procedures.Fostered a high-performing and customer-focused team environment.- Achieved and exceeded sales targets while maintaining operational excellence.

London, Ontario, Ca

- Successfully marketed a full line of Info-Tech products and services internationally, driving significant growth in territory accounts.- Developed and executed strategic marketing campaigns to expand market reach and increase brand visibility.- Leveraged market research and customer insights to identify target segments and tailor messaging to resonate with international audiences.- Built strong relationships with key stakeholders, including clients, partners, and distributors, to drive adoption and revenue growth.- Consistently achieved and exceeded territory account growth targets.

Strategic Financial Analysis Program

Diploma, Business - Marketing

Commerce