Robert Pellicone Email & Phone Number

Holmdel, New Jersey, United States

Greater New York City Area

Identified strategic opportunities for product utilization by improvingproduct efficiency and eliminating redundant applications. Evaluated and enhanced existing client onboarding, account opening and maintenance tools to ensure optimal user experience and satisfaction of client expectations. Resulting in a more streamlined user experience and 80%.

Greater New York City Area

Presented and demonstrated leading-edge technology transformation initiatives to high-revenue institutional clients and top prospects Proposed solutions included cloud computing, Blockchain/distributed ledger, artificial intelligence, robotics, and micro servicesStandardized procedures for content creation and event management to promote consistent.

Greater New York City Area

• Senior Director – Product Management - Account Information Services (2008 To 2012)Director – Product Management – Account Information Services (2006 To 2008)Senior Manager – Product Management - Platform Technology.
• Developed strategic roadmaps to deliver technology solutions that were cost effective and executable. For example, implemented an automated margin response system and developed groundwork for several other similar.
• Reviewed a broad range of economic, demographic and technological trend research data, mined NPS client satisfaction and user experience data to gain insights and target new initiatives
• Implemented a series of initiatives to upgrade the processes and platform tools to accommodate the needs of leading broker-dealers. Significant impact in the ability of the firm to attract a broader range of.
• Interviewed system users, management and business stakeholders to gather requirements
• Organized and chaired ideation sessions to drive product creation

Greater New York City Area

• Responsible for product development of client and account look-up systems, option trading system and corporate client intranet.
• Implemented an overhaul of the client platform which changed the user-experience from mainframe emulation to a web-based experience simplifying usage of the platform and reducing training and support requirements.
• Created and delivered presentations for management to demonstrate user experience.
• Participated in quality assurance testing and roll-out of new brokerage platform.

Greater New York City Area

Responsible for providing on-site procedural training and ongoing telephone support to correspondent clients during clearing platform conversions.

Greater New York City Area

Responsible for resolving operational processing issues between home office and correspondent firms.

Greater New York City Area

Responsible for performing extensive writing, editing, graphic design and pre-press operations for the production of procedures manuals, newsletters and marketing collateral