Distribution Command And Slotting Supervisor
Distribution Supervisor, Inventory Slotting and Command Center 2018 - 2019• Worked with wireless technology clients, including Sprint, Apple, Samsung, and Great Call, overseeing distribution of SLAs (ship lines allocated) within 24 hours.• Managed command center team of 6 people, ensuring accurate order fulfillment and proper placement orders.• Held daily interactions with Customer Advocates (CA’s) on order issues, wrong carrier shipments, nuking of orders, ensuring customer was aware of any delayed shipments or not shipped due to dangerous goods (lithium ion batteries), per government regulations.• Managed status of “hot” orders that customer needs ASAP, providing time estimate and tracking information.• Collaborated as Subject Matter Expert (SME), promoting continuous improvement for daily operation of HighJump within all areas of distribution facility.• Automated WMS, working with IT Department on how to utilize and implement use of system with less human interaction.• Slotted inventory, based on clients’ needs, correcting size bin locations for quantities needed to ensure no work stoppage for shipping department.• Removed inventory that had no sales, ensuring proper number of locations remained open for new products. • Reconfiguring of new pick / overstock locations based on capacity and changing of clients.