Teaching Cloud Computing concepts with Amazon web services.Assists in creating college curriculum and state wide cloud computing education efforts.

Reporting to the SVP Operations, led systems engineering, network operations and corporate IT for manufacturer of a custom developed data entry tablet and web service based workflow/document capture system.- Drove cross functional teams in development, QA and production systems taking web services platform from alpha to mature production stage in a six month period.- Deployed cloud based infrastructure that launched go to market production operations. Optimized development/QA/production platforms on cloud servers to reduce direct costs by 38%.- Developed and deployed managed hosting infrastructure to support large scale production services facilitating rapid customer growth.- Developed 24/7 Systems Operations Center including all procedures (run book, escalation, monitoring, training).- Acting as CSO, directed all SaaS as well as internal corporate IT security efforts. Deployed DR/BC sites and procedures. Managed external security audit team successfully completing SaaS black box testing.- Successfully managed corporate IT structures including virtualization, cloud services, external SaaS providers (CRM, ACD), internal services (ERP, email, NAS, backup/recovery, development/build platforms, bug tracking, CMS). Led corporate BPA efforts.

Leads the systems development and technology deployment for a behavioral analytics company that models existing employee populations in the optimizing the recruitment process for commercial enterprises.- Architected and developed the software platform for collecting and scoring psychological tests and storing in database for analysis.- Created and validated statistical analytics to build behavioral templates for evaluating customer candidates.- Designed and documented business processes for customer interactions. Managed beta test sites.- Developed and deployed corporate website and internal intranet.

Led the systems development and technology deployment for a provider of business networking and social business software providing advice and collaboration services for small/medium business members.- Transitioned server environment from third party hosts in UK to internal US hosting, dramatically reducing operating costs and increasing reliability.-Created technology business plans and infrastructure roadmaps supporting rapid growth.- Recruited offshore software development partners, negotiated contracts, selected and trained staff in Kiev, Ukraine and Mexico City. Provided distributed development environment allowing for unified testing and deployment to US server cluster.- Provided hands on systems management of Microsoft platform including Server 2003, SQL Server 2008, Active Directory, SharePoint.

Reporting to the SVP Engineering, led platform engineering, production services and Corporate IT for the leading provider of Healthcare supply chain management services. Responsible for 7x24 operations of all customer-facing systems supporting 1600 hospital/supplier partners transacting over $15B/year in transactions.- Re-architected and right sized core production platforms through the integration of open source and commodity systems reducing capital and operating expenses by 25% while increasing service availability from 97% to 99.99%.- Designed and delivered Data Warehouse infrastructure for development, QA and production systems successfully launching the first buy side healthcare spend analysis commercially available. - Developed and deployed HIPAA compliance program and delivered IT compliance efforts for Sarbanes Oxley year one and two programs satisfying all SEC requirements and Federal Healthcare security guidelines.

Reporting to the CEO, led network operations, network engineering, SQA and IT for the leading nationwide provider of broadband and satellite broadcasting services to the residential market. Responsible for 24/7 operations of a nationwide backbone Internet network. Accountable for customer satisfaction of service platform to over 200,000 customers.- Developed/managed a major national backbone Internet facility consisting of 13 POPS in major metropolitan US markets successfully implementing national footprint.- Transitioned failing vendor relationships into key productive ones facilitating a major increase in reliability levels. Improved availability of network from less than 90% to over 99.95%. Rapidly improved customer perceptions of service from dissatisfied to greatly satisfied placing company amongst the highest quality providers in the J.D. Powers 2002 ISP survey.- Improved scalability of network from one that was struggling with 50,000 subscribers to one that would serve as a core facility supporting millions of subscribers. Grew the company from 30,000 subscribers to over 200,000 at a growth rate exceeding 100% per year.- Created 24/7 NOC supporting customer/technical support teams. Established escalation/notification policies, network monitoring and reporting standards, change control procedures and service availability monitoring procedures.- Drove Software QA team responsible for evaluating internal software (OSS and ISP services) to increase service availability. Developed processes and standards for development and release resulting in production systems availability increase from 70% to over 99% in 6 months.- Negotiated multiyear, multi-million dollar contracts with key carrier partners. Served as key negotiator in the winning of the company’s most economical last mile carrier partner agreement reducing costs by 25%.- Managed all internal IT facilities. Built 400 seat call centers in Chicago and Portland in less than three-months.

Reporting to the CEO, led worldwide network operations, network engineering, production services and IT support for a leading provider of online advertising and analytic services. Responsible for scaling both network capacity and server capacity to drive company into dominant position in industry.- Scaled production systems from serving 10 million ad impressions per day to over 400 million per day converting enterprise from startup to one of the dominant providers in the industry.- Expanded server infrastructure from 10 to over 150 distributed servers to support planned growth.- Built and launched the company’s European presence by creating data centers in London and Paris. - Increased overall system reliability levels from 92% to exceeding 99.9% of scheduled uptime. Greatly increased effectiveness of network in terms of reducing latency and accuracy of ads presented while minimizing costs.

Developed all network operations, network engineering, SQA and customer support for a provider of virtual assistant/universal messaging services using voice recognition technology in telephony and Internet market areas.