Direct North America transportation operations with focus on logistics and routed network. Manage, plan, and organize daily transportation routing. Perform network evaluations and identify opportunities to drive process improvements and optimization cost savings. Review, analyze, and organize logistics data to develop reports and presentations with solutions for improving internal control procedures and execution of daily route plan. Support regional planning and logistics model and lead change management initiatives. Develop business performance metrics and set productivity targets. Assist sales team and provide costs/pricing. Maintain confidentiality with sensitive information. • Lead, coordinate, and motivate 36 staff and co-manage 460M transportation budget.• On track to achieve $7M in 2021 cost reductions through vehicle count reduction, rerouted network optimization, headcount reduction, and operational streamlining.• $1M in additional revenue earned by revamping service location tool for sales and account manager teams.• Standardized and streamlined daily routing processes for 100+ market locations spanning North America.• Reduced router labor hours 25% by working in collaboration with IT developers to create API-driven automations.• Currently integrating routing support for MakeSpace Consumer Storage division in 15 markets across the U.S. and Canada.• Slashed costs by $3.5M after developing centralized routing team to reduce number of routers from 300 to 45.• Assisted Regional Shred Directors in cutting routes from 5 days to 3-4 days during Covid-19 protocols.• Transitioned regional planning and logistics support to router / market model and provide better field support for 2200+ routes per day across 100 markets in North America.

Worked directly with Regional Shred Directors in creating market-level roadmap to optimize scheduled routing network. Partnered with Transportation Manager’s team to develop network while communicating deliverables, expectations, and timelines. Communicated and tracked projected versus actual savings for each market. Used business intelligence, data spreadsheets, fleet reports, and financial documentation to ensure projected results were delivered after reroute completion. Built positive relationships with customer service, sales organization, and implementation managers and communicated changes directly impacting customers. Developed routing teams by organizing additional training presentations and scheduling regular meetings.• $6M in savings achieved by developing and implementing strategic plan to optimize transportation routed network and capture route density, hours reduction, and miles per hour gains.• Team attained $2.7M in optimization savings in 2017 and $3M in 2016.

Oversaw department performance, consistently meeting or exceeding customer service standards and department service goals. Ensured prompt delivery and pickup of all service order requests. Evaluated transportation operations and workflow. Recommended solutions for improving service levels. Managed entire fleet inventory and negotiated leases and maintenance programs with vendors. Drove compliance with company policies and procedures. Interviewed, selected, and maintained effective workforce. Implemented necessary changes for staffing levels, work schedules, procedures, and workflow processes. Communicated with customers to research and resolve transportation issues.• Awarded “Best of the Best” award for creating fully scalable hybrid transportation model.• Saved $500K at district level through creation of routed network where 3 product lines could be served on 1 truck.• Developed system to track data management with warehouse and transportation management systems to be scaled across North America operations.• Supervised, developed, and trained total of 67 transportation employees.

Resolved service issues and recommended long-term solutions. Assessed department training needs. Analyzed budget variances and problem solved questionable data and reporting. Managed fleet inventory maintenance programs. Ensured compliance with all transportation regulations. Conducted commercial vehicle inspections. • Honored as Transportation Market of the Year for Operational Excellence in North America Transportation in both 2011 and 2012.

• Oversaw scheduling day-to-day activities for total of 45 transportation employees.• Worked directly with customer service, account managers, operations manager, and sales representatives regarding pickup and delivery order issues, customer locations, and special requests.• Effectively coordinated deliveries and pickups to ensure all facilities ran efficiently.