Robert J Usher, Mba Email & Phone Number

Seattle, Wa, Us

Renton, Wa, Us

Everett, Wa, Us

Executive leader for distributed multi-specialty clinic network responsible for all diagnostic imaging operations and services including 17 clinical sites and 4 advanced imaging centers. The Everett Clinic, a part of OptumCare, is a nationally-recognized physician group known for providing high-quality healthcare services while lowering the overall cost of care. The Everett Clinic operates 30 care sites throughout Snohomish and King Counties caring for more than 330,000 patients and employing about 2,400 teammates, including almost 600 specialty and primary care providers. It serves patients through traditional doctor’s offices, urgent care, lab services, imaging, hearing and vision centers, behavioral health, and cancer treatment.• Managed $80 million-dollar operating budget and all complex imaging assets and service line teams across 21 sites of operation.• Liaison, client and vendor relationship management, and resource for imaging leadership team, health care providers and referring physicians in all service line markets.• Active member of organization’s Clinical Operations Committee.• Planned, developed, and launched new full-service advanced imaging center for clinic expansion and startup of 4 additional new clinical sites with digital imaging services on time and within budget.• Oversight of new payroll system, recruiting, and accounting systems implementations related to ownership transition of clinic system. • Established PACS/RIS connectivity for electronic and timely radiology results delivery and image access in the communities we serve. Implemented clinical decision support system.• Implemented updated cost accounting and held accountable for all service lines’ P & L• Review and assess business development opportunities, including new project management and startup of new service lines for a complex multi-specialty clinic network.

Executive leader for all aspects of clinical and administrative operations for a large sub-specialized radiology group practice with 29 radiologists located in the South Sound region encompassing 5 hospitals in a five-county region and 2 advanced outpatient-imaging centers. • Market management of all group practice hospital and imaging center operations.• Liaison, client relationship manager, and resource for practice radiologists, their billing services provider and all referring physicians and providers in all service line markets.• Led management team through major imaging center remodel in summer of 2014• Oversight of new payroll system implementation, billing company transition and Meaningful Use PACS/RIS connectivity for radiology services in the communities served.• Implemented cost accounting and assisted with imaging center valuations.• Designed formal employee annual performance evaluation process and digital policy and procedure manual.• Reviewed and assessed business development opportunities, including project management and startup of a new satellite x-ray service line for a large regional family practice clinic.

Spokane, Wa, Us

Executive leader for all aspects of clinical and administrative operations in western Washington market. Inland Imaging provides diagnostic medical imaging services in Spokane, Deer Park, and Seattle. They also offer health care business support such as billing, IT services, accounting, and marketing. With over 65 sub-specialized radiologists, Inland Imaging provides quality imaging services with compassion for patients, in close collaboration with the medical community, out of a desire to make a difference in people’s lives.• Liaison, client relationship manager, and resource for practice radiologists and all referring physicians and providers at 2 large regional multi-specialty clinic practice systems that are supported by over 400 clinicians• Multi-clinic advanced imaging operations and fiscal management, performed capital and operations budgeting, implemented cost accounting across all service lines, provided staff leadership & management, facilities planning & capital equipment procurement, capital asset management & upgrades, systems integration and EMR project leadership, EPIC implementation & PACS/RIS integration project leadership, CQI initiatives implementation, service contract negotiations, process integration, accreditation & compliance management, P & L analyses• Negotiated market management, professional, and technical service agreement contracts• Managed strategic planning, business development, new service line startups, and exploration of potential new market business ventures• Designed and implemented a digital radiography transition project to bring this imaging technology to all clinic locations eliminating film and processing at all clinical sites• Planned, developed, designed, managed construction, and directed operations of a Diagnostic and Wellness Center for Women and a full service imaging center within a new medical specialty clinic in addition to managing all existing imaging services’ operations

St Louis Park, Minnesota, Us

Executive leader for all aspects of operations and business development for a national medical imaging services provider in a new market. CDI offers the highest quality of care through a network of outpatient imaging centers and mobile facilities in more than thirty states. Headquartered in Minneapolis, Minnesota; the organization serves more than one million patients a year through a diverse set of customers including healthcare providers, managed care organizations, hospitals, health systems and payors (government and third party).• Directed and facilitated management of multi-modality outpatient diagnostic imaging centers including MRI, CT, nuclear medicine, PET, ultrasound, interventional pain management, and general x-ray service lines• Managed capital and operating budgets• Participated in capital equipment negotiations and procurement• Negotiated favorable supply and equipment service contracts• Provided project management for PACS & RIS systems implementations• Oversaw all technical and clerical operations, client relations and partnerships, marketing, payer contracting, and P&L analyses• Led market business development initiatives including joint ventures and market expansion• Integrated new market into national corporate infrastructure and culture• Implemented balanced scorecard employee incentive program that included customer satisfaction, quality, productivity, and financial metrics • Managed facility startups from construction phase• Surpassed original growth projections by achieving fifth year pro forma goals in Washington State by the second year of operations• Imaging centers were consistently ranked as top performing facilities as measured against a broad spectrum of company-wide operating performance benchmarks for all imaging centers nationally

Mba, Business Administration

Bs, Business & Information Systems

Aas, Radiologic Technology