Robert Keith Morgan Email & Phone Number

Greater Atlanta Area

Marietta, Ga

• Provided IT helpdesk support on software and hardware related issues• Implemented and maintained a damage control and disaster recovery plan• Designed frequently asked questions “FAQ” Intranet page to assist in repetitive IT request• Conducted annual IT security and network policy training• Supported and maintained onsite “VOIP” voice over Internet protocol on NEC PBX Phone system• Trained and onboarding of new hires in Active Directory and Microsoft Exchange• Created reports within appraisal management software for data analytics• Negotiated, managed, and maintained contracts with IT vendors• Updated firmware and software on servers, modems, routers, PC’s, and mobile devices• Established and executed inventory control measures

Greater Atlanta Area

• Managed the sale and listing of real estate properties• Generated “CMA” comparative market analysis on multiple properties• Supported agents with “MLS” Multiple Listing Service transactions and computer issues• Obtained all necessary continuing education courses required

Miami/Fort Lauderdale Area

• Executed cradle to grave “BPO” broker price opinions• Supported, improved and maintained foreclosure processes• Handled network issues and maintained company equipment• Created new wireless Wi-Fi connections for new agents

Houston, Texas Area

• Developed and maintained reports for key suppliers• Supported and improved “MRP” materials requirements planning Systems with IT department• Conducted online bids for competitive sourcing• Visited new and existing suppliers for company audits

Roswell, Ga

• Submitted and received offers on residential real estate• Negotiated contracts as buyer’s agent and seller’s agent• Handled foreclosure deals on properties for clients• Calculated interior and exterior “BPO” broker price opinions on properties