Robert Khachatryan Email & Phone Number

Армения

4/1 Argishti Str., Yerevan 0015, Ra

Responsible for architecture, implementation and support of:- All available at this time versions of Microsoft Windows: Desktop (W7-W10) & Server (2008-2016) as well as experience in roles, features and technologies: AD & group policy, DNS, DHCP, IIS, WSUS and other.- Proxy servers: Blue Coat ProxySG, Microsoft ISA and Forefront TMG (all versions), Squid (Linux based as well as under Windows).- Nortel Network Call Center: IVR, CCMA, CCMS, ACR (voice recorder) and PABX CS1000E, WFO Teleopti softwares and configuration.- HP proliant servers: setup, installation, maintenance and support etc.- Virtualisation technologies: VMware Virtualization for Desktop & Server, Microsoft Azure, Microsoft Hyper-V.Antivirus solutions: Symantec & McAfee (corporate solutions) and desktop antiviruses: Symantec/Norton, McAfee, Eset, Ms Security Essentials, Dr Web, Kaspersky and other.- Automation all possible processes and productivity improvement via batch scripts and powershell, tasks scheduling and performance monitoring.- MS SQL Server (queries, backups & restore).- Perform all hardware and software installations and configurations for supported systems.- Writing technical documentations, schemas and guides about configuration and maintenance procedures of supported systems.- Test area creation, deploy relevant softwares at most current and stable releases before live implementation.- Ability to work under pressure, as well as work effectively in team, punctual.- Big experience and troubleshootings skills.

Comprehensive Microsoft Windows operating systems, network, support and management.

Installing, configuring, administrating and support MS Windows Workstation/Server 2003 Family (AD, IIS, DNS, DHCP, group policy), user accounts, security and access rights, MS SQL Server, back office applications, Symantec AV Corporate Edition etc.;Wireless & UTP based networks, switches/hubs knowledge, network cabling, troubleshooting, designing, setup, configuring and installing;Administer firewall hardware and software, proxy servers (MS ISA Server, Squid -Linux);Purchase, configuration, installation computers, hardware, software, operation systems;Hardware update/upgrade, maintain and troubleshooting (printers, faxes, modems, scanners, cameras, cables and other computer peripheral);Maintain and implement regular back-up procedures and batch scripts for automation;Users guide and troubleshooting all problems;Preparing step-bye-step documentation & procedures, users guide;

Comprehensive network & systems management, users software and hardware support.

Administrating eMerge Banking package;• Administrating eMerge user accounts, create new products, enquiries, back-up and other;• Explore features and options of eMerge, develop and implement non-standard reports;Administrating MS Windows Server Family (Active Directory, DNS, DHCP, VPN/RRAS, group policy), user accounts, security and access rights in Microsoft NT environment (NT 4.0, 2000);Installing, configuring, updating and support MS Windows Server/Workstation, back office applications, Symantec AV Corporate Edition and other;Users guide and troubleshooting all user problems at Windows environment;Hardware support (printers, faxes, modems, scanners, cameras, cables and other computer peripheral);Network design, config, setup, install;Maintain and implement regular back-up procedures;

Engineer Radio Designer

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