Robert Kratz Email & Phone Number

Lansdale, Pennsylvania, Us

Lansdale, Pennsylvania, Us

Responsible for various security and compliance audits for the business such as PCI, SAS70, SSAE-16/18, ISO-27001, ISAE-3402, and PA-DSS. I have also managed IT/Dev-ops teams, physical data centers, building surveillance and security systems. Additional responsibilities included overseeing building construction and relocations, Datacenter relocations, vendor management and contract review as well as business acquisition security reviews and alignment.

Lansdale, Pennsylvania, Us

Headed SICOM's support operations for 10 years until transitioning to the Research and Development/Special Projects Team. As head of support operations, I was in charge of coordination of system shipments and scheduling, SICOM's 24-hour call center operations, all call center and installation and training personnel as well as being an integral part of software testing and release QA. Since moving to Special Projects, I have used my knowledge of restaurant operations, POS field service, and his Call Center experience to help shape the functionality and serviceability of the SL Series POS platforms. In addition to and integral role in shaping product development and testing, my experience is frequently called upon to provide guidance and input to both internal and client-related tasks. Most recent responsibilities include overseeing disaster recovery planning and industry compliance projects related to PCI, SAS-70, SSAE-16, physical security, and information security of our growing data warehouse.

Atlanta, Georgia, Us

Business Information Security Officer (BISO) for Global Payments Edge businesses Xenial, SICOM and Nextep Systems. I Work with business and technology leadership to ensure that security is included in future planning as well as partner and assist the compliance manager for the business. Reporting through the greater security organization and the operational teams, I am able to ensure that there is visibility of security throughout. At a local Business unit level I ensure the directions of our CISO and worldwide security leadership teams are being followed and adhered to as well as to guide, advise and partner with those I am in contact with.