Robert Kristensen Email and Phone Number
Robert Kristensen work email
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Robert Kristensen personal email
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With over a decade of experience at the LEGO Group, I've led transformative initiatives in IT support and adoption, progressively rising from IT Support roles to Senior Service Ownership and Management roles. Skilled in setting strategic visions, I've driven the evolution of global IT services towards automation and non-human interaction, maximizing value through technology-based solutions. My expertise lies in empowering product teams for DevOps-driven environments, engaging stakeholders, and designing IT adoption strategies to enhance end-user experiences & minimise business disruption. With a Bachelor's degree in Humanistic Information & Communication Studies and a background in military leadership, I bring a unique blend of technical proficiency, strategic acumen, and effective communication to drive organizational success.
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Senior Service Owner And Senior ManagerThe Lego GroupBillund, Dk
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Senior Service Owner / Senior ManagerThe Lego Group Jan 2023 - PresentBillund, Syddanmark, DanmarkI am the Service Product Owner for the LEGO Groups remote IT support Service Product, covering our Global IT Service desk and driving our journey into a future with automated support solutions.
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Service Owner / Manager SpecialistThe Lego Group May 2021 - Dec 2022Billund, Syddanmark, DanmarkI set the vision and direction for Non-Human-interaction IT support experiences in our global IT support organisation.I empower Product Owners and Product Teams to become more dev-ops driven through insights and transparency towards their support tickets.I engage with key stakeholders, both in the business but also in IT.I maximize the value the LEGO Group get from tech-based support technologies.
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Product Owner For It-Support Driven It AdoptionLego Group Apr 2019 - Apr 2021BillundI set the vision and direction for IT adoption in the global support organisation within the LEGO Group.I maximize the value the LEGO Group gets out of their IT tools.I develop IT adoption strategies.I assist Product Owners and Product Teams incorporate IT adoption.I assist End Users navigating the IT landscape to find the best use of the IT tools that are available.I engage with key stakeholders, both in the business but also in IT.
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Senior It Support ConsultantLego Group Jan 2019 - Mar 2019Billund, South Denmark, Denmark
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It Support ConsultantLego Group Nov 2014 - Dec 2018Billund, South Denmark, DenmarkI introduce and onboard new colleagues to the IT systems unique to the LEGO Group.I participate in internal projects, implementing new solutions and change-management.I participate in designing and executing IT adoption projects and initiatives.I train my colleagues to become happier, and more productive when working with IT tools.
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It SupporterLego Group Mar 2013 - Oct 2014Billund, South Denmark, DenmarkIT Supporter at CIT Business Support.
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It SupporterLego Group Nov 2012 - Feb 2013Billund, South Denmark, DenmarkIntern at CIT Business Support
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Communications OfficerVejle Kommune Mar 2012 - Sep 2012Vejle Area, DenmarkDevelopment of policies.Design and production of web & video material.Interviews with children & adults.Assistant event-planning.Design and production of badges for children.Production of printed material - Including:Posters.Invitations.Diploma.Presentation folder -
Intern / Costumer SupporterRed River Interactive Oct 2011 - Dec 2011Århus Area, DenmarkCustomer training and support.Design, development and production of training materials.Preparation, development and production of help guides (PDF, WORD).Idea- and quality consultant.Information analysis.Website production and design.Design and development of web material.Teaching in groups. -
Student AssistantUniversity Of Southern Denmark 2009 - 2011Odense Area, DenmarkDesign and development of web-material.Production of video- and PDF-user-guides.Project management.Course administration.User administration. -
SergeantDanish Defence (Army) 2003 - 2005Varde, DenmarkTeaching, Leadership, Training.
Robert Kristensen Skills
Robert Kristensen Education Details
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Humanistic Information & Communication Studies With A Minor In Media Sciences
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Danish Defence, Army Sergeant School (Hsgs)Military And Strategic Leadership -
Vejen Gymnasium & HfHigh School
Frequently Asked Questions about Robert Kristensen
What company does Robert Kristensen work for?
Robert Kristensen works for The Lego Group
What is Robert Kristensen's role at the current company?
Robert Kristensen's current role is Senior Service Owner and Senior Manager.
What is Robert Kristensen's email address?
Robert Kristensen's email address is ro****@****ail.com
What schools did Robert Kristensen attend?
Robert Kristensen attended Syddansk Universitet / University Of Southern Denmark, Danish Defence, Army Sergeant School (Hsgs), Vejen Gymnasium & Hf.
What are some of Robert Kristensen's interests?
Robert Kristensen has interest in Children, Social Media, Education, Arts And Culture, E Learning, Information And Communication Technologies, Web.
What skills is Robert Kristensen known for?
Robert Kristensen has skills like Employee Training, E Learning, Communication, Problem Solving, Teaching, Analysis, Educational Technology, Instructions, Research, Data Analysis, Statistics, Ipad.
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John Robert Kristensen
Akkvisitionschef I Danske Bank Erhverv, I Politisk Rådgivning Og Lobby I Karriere Rådgivning Og Erhvervs Coaching I Digital Transformationsspecialist I Management Consulting I G-T-M Specialist ICopenhagen1gramex.dk -
Robert Kristensen
Senior Group Product Expert Hos Link Mobility GroupRegion Of Southern Denmark, Denmark1linkmobility.com
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