Managing Director » It Strategy | Project Management | Process Improvement
CurrentI principally guided the launch of this professional services firm, specializing in designing and delivering technology and process-based solutions. My scope encompasses evaluating client’s current state, strategic IT objectives, and recommending custom business intelligence and knowledge management solutions. I conduct full-scale project management for clients including AIG, Citibank, Dun & Bradstreet, Educational Testing Service, Fashion Institute of Technology, Mountaineer Gas, AOL, and HSBC.◆ Strategic Execution Director, Dun & Bradstreet: Instituted PMO and compliance framework for project management and governance over D&B solutions, and led development of global compliance monitoring solution for key retail and financial industry clients.◆ Program Manager, ETS: Drove sweeping change management for this, the #1 global educational testing service, by directing full-scale turnaround to implement business process outsourcing for HR, payroll, and travel and expense reporting.◆ Guided series of ETS implementations: PeopleSoft 8.9 FRM, CRM, Supply Chain and HRM, as well as new global website featuring customer relationship management solutions.◆ Global Systems Director, Furmanite: Strategically directed global rollout of SL7 Dynamics ERP solution across 12 countries.◆ Global SAP Project Manager, AIG: Assumed control over distressed $22M SAP implementation for this Fortune 50 firm. Stabilized project and optimized business processes to reduce latency in financial reporting, strengthen controls, and achieve SOX compliance.◆ Led turnaround at Mountaineer Gas to implement customer information system, billing, CRM, finance, and 3rd party payment tools. Selected platforms to launch new call center and convert legacy data.◆ Program Director, Fashion Institute of Technology (FIT): Established IT governance structure over portfolio management and application development. Also managed IT’s strategic alignment with college as a whole.