Telescopic Bleachers & Retractable Stages

Manufacturers

A Honda Logistics company comprising of 4 divisions on/ near the customer campus. Specializing in material handling and sub-assemblies components. Approx. 850 associates.

Hands on the molding & value added assembly operations to promote and realize reduced costs and increased quality levels.

Responsibilitieso QMS TS16949 Implementation including staff training, metrics development and monitoring.o Customer interface with Tier 1 & OEM Customers including Magna, Martinrea, DBG, GM, Ford, Chrysler, BMW.o Consolidated month end reports; External PPM report, Quality Issues, Scorecard, are maintained accurately and submitted on-time.o Participating in, or champion Corrective Action & Continuous improvement.o Managing and further develop Quality Engineers, Quality Technicians, & Inspectors so they are able to execute the quality processes, procedures, and responsibilities of the QMS.Accomplishmentso Updated, clarified and confirmed understanding of all coatings performance specifications and customer specific requirements.o Immediately increased responsiveness to customer request for corrective action from no response to appropriate response timing and corrective action closure in 30 days.o Implemented Fast Response methodology for internal & external quality issue.’o Completed Stage-1 TS16949 audit.o Established Safe Launch process (GP12) including using certification data to drive improvements. o Completed staff hiring of Quality Engineers PPAP / TS Coordinator, and Quality Administrator.o Established review process for existing employees aligning their responsibilities with the company strategy and customer expectations.o Lead teams in Kaizens specifically the documentation and accounting of these activities.Skills Usedo Analyze complex systems for quality increases / process mapping for point of cause.o Diagnostic journey skills to lead teams through corrective actions.o Hiring and interviewing skills for Quality including engineers, administrators and technicians.o Coaching & Mentoring Quality staff.o One Minute Manager techniqueso SMART goals aligned with customer and business priorities.

Responsibilities- Guest Quality Engineer in one of Canada’s premier O.E.M. facilities to conduct product audits, gather information as to 5W2H for root cause analysis, support OEM Parts Quality group in ensuring line up time is not impacted by containment escapes, assist in developing detailed operation standards for product sort, rework and re-assemble activities. Key agent to manage quality spills for supplying plants. Product lines include fabricated assemblies for instrument panel support frames, hood latching assemblies, fuel filling tubes & fuel covers.Accomplishments- Quickly familiarized with supplier complex fabricated assemblies.- Member of the team that is gathering occurrence data to increased responsiveness to customer request for corrective action from 45 days on average to less than 11 days on average.- Providing supply plants and customer with more accurate data allowing for more accurate classification of rejects resulting in fewer A-rank issues. Zero A-ranks in last 120 days.- Reduced number of rejections by assisting with and completing 5P investigations.

TFL – Thermally Fused Melamine – Panolam Industries - Quality Manager- ISO 9001:2008 Update and complete internal audit cycle. Manage annual 3rd part ISO audit; 0 findings, 2 recommendations- Put into practice a corrective action process; develop & deliver 8D training and diagnostic journey skills including forced choice analysis, process mapping for point of occurrence, root cause determination, interim and permanent corrective actions. Include Corrective Action Logs using RYG-Flash visual management.- Develop and implement business & process metrics to support corporate strategy.- Deliver & Champion plant wide 5S effort; training of key personnel, development of 5S Tool Kit and impart 5S skills and knowledge to management team.- Created and implemented a "problem solving template" that laid out a linear path for problem solving that could be used with ease at the Supervisor and Team Member level to determine root cause.- Directly point of contact for customer issues.- Manage lab & product testing, gauge and calibration systems including GR&R / MSA, ISO9001:2008 QMS, product and process audits.

Aerospace & Aeronautical Commutators – Industrial Commutator Company - Production Manager - Implemented corrective action process; develop & deliver 8D training and diagnostic journey skills including forced choice analysis, process mapping for point of occurrence, root cause determination, interim and permanent corrective actions. Implement Corrective Action Logs with RYG status tracker.- Applied a Kaizen program engaging all team members resulting in cost saving >1% of gross sales.- Realized a plant wide 5S program; training of key personnel, development of 5S Tool Kit and impart 5S skills and knowledge to management team.- Successfully completed a continuous improvement project to increase measurement capabilities and measurement system performance; operator training, CMM acquisition, GR&R. Enable all product characteristics to be measured precise and accurately at same technology level as customers.- Successful ISO 9000: 2008 full re-registration audit, and Transport Canada REG 561 audit - no findings.- Budget preparations and weekly tracking via company MRP and spreadsheets to understand costs and control variances.

- Primary customer contact for 8D corrective action.- Primary projects: TS16949 – 2009 & ISO9001 - 2008 full re-registration audit with new auditor for design responsible division – complete 09-Dec-2011, Finalize Ford Q1 registration and compliance.- Resuscitated APQP bringing in line with blue book to identify and control risk for new product launches.- Ensure products and processes meet all Customer Specific requirements as well as FMVSS, and Transport Canada requirements.

- Multiple customer parts on an ever-changing basis. Customer base includes Chrysler, Ford, Magna Closures & Magna Interiors.- Responsibility included successful ISO Implementation, profit performance reporting and Health & Safety for regular staff of 40 people and flexible staff of about 25.- Customer relations including account collections and generating new business.

- Supplier Development Work: TS 16949 Implementation with Micro Precision Plastics; primarily injection moulded components including gears and worm drives.- Interface directly with OEM customer’s teams including Engineering Teams, & Quality Teams.- Team development and continuous improvement training. Supplier development for program launch, Run @ Rate reviews, Process Sign Offs, PPAP Approval.- Supplier Liaison for current suppliers in rejects situations – Paint & Plastics.- Internal Work: RePPAP Cleansing Team – deep dive to review processes and correlating documentation for Level III PPAP to Tier I customer to re-qualify for Ford Q1 Approval.- Deep dive review included: Pfmea, Dfmea, Process Flow, and Control Plans. Revise and modify as required.- Lead Q1 requalification team of 4 Quality Engineers.

- Processes: molding, thread rolling, assembly & final test.- Lead Program Management Team in program development and launch by utilizing Advanced Product Quality Interface directly with Tier I & Tier II customer’s teams including Engineering & Quality Teams.- Providing process improvements and problem resolution using 8D methodology and continuous improvement.- Responsible for feasibility review, initial quote, manufacturing reviews, status reports, timelines and customer communications on program launch status.

- Interface directly with OEM customers; GM, Chrysler, Ford, Mercedes, and Toyota.- Deliver training to all Divisional Team Members & management for Quality Problem Solving Tools, Quality Assurance Manual, ISO9000 & QS9000 Quality Systems, 8D / 7D Problem Solving Model, Statistical Process Control, and APQP.- Implemented ISO9001 & QS9000 Quality System Standards at new division.