Robert Lagerman

Robert Lagerman Email and Phone Number

IT Executive @ Sabbatical & Travel
australia
Robert Lagerman's Location
New York City Metropolitan Area, United States
Robert Lagerman's Contact Details

Robert Lagerman personal email

n/a
About Robert Lagerman

IT Executive with 15 years’ experience leading large operations teams, driving process improvements and operational stability, while developing strong IT managers and technical staff across manufacturing, security, finance and service industries. Leadership experience in cloud, networking, centralized and distributed technology operations, project and portfolio management, with ability to improve operations and increase efficiencies. Driven, customer-focused and results-oriented leader with high integrity and passion for quality work. Key skill areas: • IT Operations Management • Cloud Technologies, Private, Commercial and Government • Process Design and Optimization • Budget Management >$70MM • Staff and Talent Development of teams >100

Robert Lagerman's Current Company Details
Sabbatical & Travel

Sabbatical & Travel

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IT Executive
australia
Employees:
65
Robert Lagerman Work Experience Details
  • Sabbatical & Travel
    Spending Time With Family
    Sabbatical & Travel Nov 2016 - Present
    Greater New York City Area
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  • Fireeye, Inc.
    Senior Director Of Cloud Operations
    Fireeye, Inc. Mar 2014 - Oct 2016
    San Francisco Bay Area
    Built and led Devops, QA, and Operations for a suite of customer-facing cloud-based security platforms. • Successful GA launches for Log Management, Analytics, Detection, Intel and Threat Prevention. • Migrated Email Threat Protection Platform from DC hosted to Hybrid Commercial Cloud model. • Scaled AWS infrastructure to 4,000 servers and 3 PB storage, improving efficiencies 600%. • Implemented standard ITSM model with defined KPIs, reporting and Service Level Management.
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  • Ge
    Executive It Leader, Ge Global It Service Management
    Ge Jan 2010 - Mar 2014
    Danbury, Ct, Usa
    Defined, managed and grew a Center of Excellence for IT Service Management across GE globally. • Consolidated 30+ ERP systems and associated support teams across GE businesses and established a single cloud-based framework and team structure for managing Global IT Operations in support of 350,000 employees and customer-facing applications. • Developed and executed strategic roadmap which centralized and improved IT asset management for GE globally, that established a new Operations model and streamlined Audit & Governance for ~120,000 configuration items and 1 MM+ associated attributes. • Implemented world’s largest instance of ServiceNow, a cloud-based Enterprise IT and ITIL Service Management platform. • Simplified New Service Introduction, Quality and SDLC processes which improved speed-to-market by 23% and reduced enablement costs by 50%.
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  • Ge
    Executive It Leader, Ge Global It Operations
    Ge Feb 2007 - Jan 2010
    Danbury, Ct, Usa
    Directed IT Infrastructure Operations across GE globally. • Centralized and partially outsourced IT Operations Shared Services across GE globally, and achieved a 30% reduction in year-over-year operating costs. • Eliminated 72% of business outages and drove change first time right to 99+%.
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  • Ge
    Executive It Leader, Ge Corporate Global Operations
    Ge Jan 2002 - Feb 2007
    Fairfield, Ct, Usa
    Managed IT Operations for 14 corporate components, including Finance, Human Resources, Sourcing, Legal, Environmental Programs etc. • Instituted Centralized IT Command Center across all corporate IT functions. • Drove Quality via Failure Mode Effects Analysis for 300+ applications and implemented measurement systems to track and control Operational Performance. • Implemented Enterprise Data Warehouse along with multi-business/tool/vendor B2B Enterprise Service Bus solution for 50+ integrations. • Designed and digitized New Technology Introduction Process and drove 100% adoption. • Centralized and scaled Helpdesk and Deskside support model across 40+ corporate locations.
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  • Outpost.Com
    Chief Technology Officer
    Outpost.Com Jul 1998 - Jan 2002
    Kent, Ct
    Directed all aspects of IT, including Web, DB, Development, Hosting, Credit Card Processing and Shipping. • Defined and executed technology vision which enabled revenue growth from $70 MM to $355 MM with 1.3 million customers - peak valuation $1B. • As a Company Officer, drove IT Due Diligence for successful acquisition of CMP Express (stock swap September 2000) as well as successful merger with Fry's Electronics (November 2001).
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  • Center For Educational Technology
    Leader, Internet Operations
    Center For Educational Technology Jul 1994 - Jul 1998
    Middlebury, Vt
    • Developed multilingual collaboration platforms, enabling joint research across Russian, Arabic, Chinese, Japanese and Hebrew with Western languages. • Managed full implementation across 7 countries.

Robert Lagerman Skills

It Strategy Itil Vendor Management Cloud Computing It Service Management It Management Outsourcing It Operations Enterprise Software Management Program Management Integration Six Sigma Business Process Process Engineering Information Technology Leadership Strategy Sdlc Process Improvement Service Management Business Analysis Enterprise Architecture Erp Business Intelligence Infrastructure Security Business Process Improvement Project Management Data Center Change Management Project Portfolio Management It Shared Services Networking Governance Pmp Cross Functional Team Leadership Network Security Information Security It Best Practices Software Project Management Servicenow It Project And Program Management Databases Service Delivery Strategic Partnerships Saas Virtualization Disaster Recovery

Robert Lagerman Education Details

Frequently Asked Questions about Robert Lagerman

What company does Robert Lagerman work for?

Robert Lagerman works for Sabbatical & Travel

What is Robert Lagerman's role at the current company?

Robert Lagerman's current role is IT Executive.

What is Robert Lagerman's email address?

Robert Lagerman's email address is ro****@****eye.com

What is Robert Lagerman's direct phone number?

Robert Lagerman's direct phone number is +140832*****

What schools did Robert Lagerman attend?

Robert Lagerman attended Jack Welch Education Center - Ge Crotonville, Middlebury College, International School Of Brussels.

What are some of Robert Lagerman's interests?

Robert Lagerman has interest in Children, Environment, Science And Technology, Human Rights, Health.

What skills is Robert Lagerman known for?

Robert Lagerman has skills like It Strategy, Itil, Vendor Management, Cloud Computing, It Service Management, It Management, Outsourcing, It Operations, Enterprise Software, Management, Program Management, Integration.

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