Fluently bilingual senior business systems analyst with 15+ years of experience in the software planning and implementation field operating in the retail and e-commerce industries as well as the government. Substantial experience in system integration, product design and support, software development lifecycle and project management. Strong senior-level skillset in requirements gathering and all its artifacts, and JAD sessions; solid knowledge of the retail industry’s best practices, and robust troubleshooting and self-starter skills. Excellent working knowledge and experience with relational databases and the Microsoft .NET framework and platforms. Facility to communicate with various groups within a project and gap the bridge between business and technical teams to ensure requirements and scope are aligned.Specialties: Business analysis, hardware and software analysis, technical research, software deployment, scripting, HTML, project management, systems integration, networking