Robert Lange Email and Phone Number

Gathered client requirements and wrote user stories to articulate business solutions fordevelopment team. QA lead for Service Cloud customization, wrote user guide materials for Sales and Service Cloud and led train-the-trainer sessions, data mapping from MS Dynamics to Salesforce to expedite Sales Cloud implementation.

Received Public Trust clearance, analyzed and reviewed client requirements and wrote user stories to articulate business solutions. Prepared user guide materials, ran test scripts, data migration and data mapping, coordinated bug fixes.

Set up profiles, developed formulas and validation rules, configured workflows and page layouts. Prepared report templates.

Real estate development company involved with single-family and multi-family new construction and renovation in Maryland, Virginia and Washington, DC. Utilized Salesforce's CRM capabilities.

Managed various operations for multi-family and retail development; projects were up to $30 million in scope. Worked on matters of project management, condominium and facility management and budgeting/estimating.

Office of Senator Edward Kennedy. Conducted research on judicial nominees, wrote immigration legislation, replied to constituent mail, staff support at Senate Judiciary Committee hearings, conducted LexisNexis research.