• Launched a proprietary workflow tool to support product line transitions; significantly expanded the process and user base; team is on pace to manage 1,000 product line transitions• Engaged Logility, replenishment software provider, in week long quarterly process and systems reviews to identify opportunities for improvement; prioritized 65 projects• Certified Professional Forecaster (CPF)

• Gained consensus on key metrics and established a regular cadence to supply chain performance assessments with key customers• Successful managed key item transitions for our largest customers

Established a new team of five account managers; responsible for key inventory management enhancement projects• Partnered with Bridge Strategy Group to assess enhancement opportunities; managed projects to improve American Hotel’s inventory collaboration process• Formalized the process for transitioning and launching new product lines• Designed the business requirements and launched a workflow tool to ensure compliance to the process• Bridged communication gap between National Account and the Inventory Planning team while establishing the foundation for an Sales and Operations Planning Process

Responsible for the sales operations of National Account Programs; lead a team of six Operations Managers; primarily responsible for the execution of contract pricing• Aided in the negotiations for multi year contract renewals with Wyndham Worldwide, Intercontinental Hotel Group, & GSA.• Developed business requirements and managed the building of a custom pricing management software system• Enabled a more intelligent website by connecting our customer, product & pricing databases• Enhanced the companies control over pricing by developing a more robust RFP process

• Grew sales to multi-property hotel owners by 20% by creating a 30,000 product buying program.• Developed and maintained online order guides to advertise pricing to 50 different hotel chains.• Improved sales to top hotel management groups by 16% by assisting 12 account representatives in pricing competitive and profitable contracts.• Drove 55% growth in new hotel construction business through improved data management and a streamlined incentive program.

• Grew account sales by 10%; awarded additional accounts monthly• Responsible for Wyndham Management Groups of 10 or more hotels• Trained new and experienced sales representatives

Family run business developing customizable furniture and accessories, sold through retail outlets in Chicago & Minneapolis• Responsible for multiple web and print marketing initiatives that helped drive additional sales• Streamlined customer database and ongoing communication by introducing a Highrise, a web based CRM, to the sales process• Created a business plan for turning the website into a more social and interactive site.