Robert La Rocca Email & Phone Number

Menlo Park, Ca, Us

Phone system migration from UCCX to TeamsWireless testing, documentation and troubleshootingUmbrellaISEASAFortigate

• CA Spectrum, Introscope, SolarWinds• F5• Wireless Cisco• VMware• Switch, router• VLAN• Network migration• Firewalls• Remote experienced• LinuxSet a clear goal for the new server network initiative:• Project management for resources and personnel• Projected cost analysis• Presentation to stakeholdersResolved communication issues:• Requested feedback and researched into reported issues• Advised of expectations• Demonstrated active listening and facilitated transparent communicationTime management:• Brought project into projected due dates• Coordinated with personnel to resolve conflicts between projects

SENIOR TEAM LEADGlobal FoundriesDec 2021 – Dec 2022Responsible for all network team management. Aligned values. Motivated personnel.Supervision and leadership of major project implementation: • Remediation of mem leak for over 100 switches• Live IOS upgrade of over 175 switches• Training onsite personnel• Redundancy configuration and live replacement Overseeing and training of network administration duties: • Datacenter switching• NICs and network switches and software (Cisco primarily)• Add user/ confirm against user policy; security zones Palo Alto• Riverbed• Big IP/ F5• Stablenet• ISE• NetFlow• RMA• Change management• DNS• Monitoring with Spectrum, Introscope, Riverbed• SSL/TLS Certs Admin• Advisor to executive management• Training/ mentoring• Coordination of TAC cases• IBM product liaison• On call services• Contract adherence guarantor

Saint Petersburg, Fl, Us

Kobie Marketing - Saint Petersburg, FL November 2020 to June 2021Team lead for the following duties: • Database admin• Alert monitor• Pager Duty• New Relic• DBVisualizer• SQL• Java files• JSON• SOAP• Application server administration• RoyalTS• VM• Skybot (Service Automate)

Department of Veterans Affairs - Austin, TX October 2016 to March 2019Monitor:• Admin and monitoring of CA software – Spectrum, Introscope, Solar Winds Network and• Riverbed Modeler (OPNET) network analysis software• Monitor operations, incidents, service requests, change orders• Incident diagnosis, corrective action, and root cause analysis• HIPAA environment preferredTeam Lead Supervisor:• Responsible for overall Veteran's User experience• Adherence to HIPAA and PPII • Monitor all networks, applications and hardware -- Largest health and benefits network in the United States • Manage and advise project system administrators on every level• Manage and document project lifecycles from birth to completionCommunications Consultant and Knowledge Manager:• Solicit and approve knowledge articles for Veteran’s Health and Benefits.• Determine proper language and presentation of information for knowledge base Senior Analyst.• Implement Electronic Health Records• DSAC coordinationSenior Systems Administration: • Track queueing, latency, uptime, availability, user sessions, server performance, memory, stuck threads• CPU usage, Memory usage, Swap Memory, Cache Size, Buffer Size, Process PID• Server administration• HPE Proliant Servers• Active Directory, DNS, DHCP, SMB, RDP, WDS, and Group Policies• VistA• Application enhancements to existing software for a healthcare/clinical environment – e.g. upgrade to Health Application Programming Interface API Blue Button• Systems integration specialist ensuring software compatibility, healthcare semantics, informatics (computational systems) and software platforms – e.g. iOS, Android, Windows Monitor:• Riverbed Modeler (OPNET) network analysis software• Admin and monitoring of CA software – Spectrum, Introscope, Solar Winds Network and• Monitor operations, incidents, service requests, change orders• Incident diagnosis, corrective action, and root cause analysis• HIPAA environment preferred

Austin, Tx, Us

Linux System Administration:• Linux system performance and critical patches• Packet analysis process debugging• Network state analysis• Connectivity analysisCustomer Advocacy:• Advocate for customer requirements to software designers• Collaborate with Customer Service VP on strategies for timely project management Performance Awards:• Excellence in customer accounts management and technology support• Recognition of marketing video production

New York, Ny, Us

Clients:• Dallas Cowboys• McDonalds• HiltonLAN/WAN Administration: • Remote Management• Linux servers• Cisco switches and routers• VPN, IPSec• Firewall and network management device• Aruba, Ruckus, BelAir, Cisco Acesspoints• DSL• DBU WiFi Administration:• Cisco controllers and Access points• Linux administration via management servers Communication• Strenuous adherence to project lifecycle documentation• Mentor new talent acquisitions

Fort Lauderdale, Fl, Us

• Adtran layer 2 devices• Fortinet firewall configuration• Cisco router configuration, MPLS• Netopia, Motorola, ZyXEL, US Robotics WAN issues: • 4G• Carrier towers• Satellite• DSL• Cable• Wireless broadband• DBU Documentation: • Manage and escalate issue life cycle for customer• Engage on behalf of customer to ILEC and CLEC

TelePresence is the highest standard in video conferencing. It provides an "in person" meeting experience without compromise.Cisco provides the best training for its support team and at the moment I am enjoying the opportunity to learn from the best.

I enjoyed the time I spent working at New Roots. Nick Hinckley is an excellent photographer, writer and videographer as well as a great human being. I learned a lot from him.Lily Reisman is one of those rare charismatic individuals who brings a confident professionalism to any situation she is in.New Roots News is the best local news site for the downtown St. Petersburg area. They consistently offer varied, high-quality content.

New York, Ny, Us

Working for Patch was an excellent opportunity for me. Patch has a lot to offer the community. They continue to provide accurate, searchable local news.

Installation of operating systems and software. Troubleshoot and repair hardware. Receive and administrate inventory. Phone and email tech support.

Pinellas County, Florida, Us

CCNP CISCO ACADEMY STUDENT- Building Scalable Internetworks, Implementing Secured Converged Wide-area Networks. Building Multilayer Switched Networks, and Optimizing Converged Networks.

NCR registers, photo, manager server, LAN, pharmacy systems, UNIX. Document, escalate and resolve issues.

Master Of Arts - Ma, Mass Communication/Media Studies

Bachelor'S Degree, Computer/Information Technology Administration And Management

Bachelor Of Science - Bs, Computer/Information Technology Administration And Management

Associate Of Science - As, Ccnp/ Comptia Computer Networking

Bachelor Of Science - Bs, Information Technology

Bachelor Of Science - Bs, Technology Management

Bachelor Of Science - Bs, Information Technology