Robert Lashley, Mba, Cia Email & Phone Number

San Francisco, California, Us

Cleveland, Ohio, Us

Create multimedia campaigns to draw attention to client projects. Generate online content: blogs, character profiles, game summaries. Test and create mock reviews. Copy edit. Coordinate with third party vendors and content creators for promotional materials ranging from sponsored streams to physical media (shirts, pins, swords, etc.)

Dallas, Tx, Us

Lead – Cybersecurity, 2021 – Current AT&TCoordinated responses to AT&T Audite Services from the Chief Security Office senior level leadership across all phases of Information Technology / Cybersecurity Audits. Manage General Manager level calls. Appear by proxy for Vice President on audit team calls and report on important issues. Responsible for cyber security areas across products, services, infrastructure, networks, and/or applications while providing protection for AT&T, our customers, and our vendors/partners. Work with senior team members on various projects relating to the protection of devices, customers, assets, data, information technology, and networks. Support innovation, strategic planning, technical proof of concepts, and various other technical program management related tasks associated with the cyber security programs. Analysis, of complex security issues and the development and engineering activities to help mitigate risk. Analyzes various hardware and/or software solutions recommending purchases and identifying modifications to fit AT&T's cyber security needs and that of our managed services teams. Developed policies and procedures to minimize network intrusion, malware events and vulnerability issues for internal and external customers.

Dallas, Tx, Us

Responsible for coordinating and administering internal auditing, including the review, analysis, and monitoring of procedures and systems of internal controls within the organization. Review and consult on existing systems and procedures, or in the development of new or modified systems and procedures. Executes internal audits within established business process controls. Audits the financial and operating system processes for information integrity of transaction documents and reports discrepancies. Develops audit plans and understands the specific issues to be evaluated. Creates audit reports and develops recommendations for improving the procedures being audited. Exercises judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criterion for obtaining results. Work leadership may be provided by assigning work and resolving problems.

Dallas, Tx, Us

Identify pertinent financial, operational, and business risks within the organization being audited as well as identifying business controls. Evaluate business processes and associated risks against the controls. Evaluate risks in information systems and identify controls to reduce the potential for exposure. Prepare logical and detailed work papers with evidence to support conclusions and results. Develop recommendations for improving the procedures being audited. Work with leadership at multiple levels across business units to identify appropriate corrective action for audit findings.

Dallas, Tx, Us

Manage up to 25 Claims Representatives - bargained employees. Responsible for maintain staffing levels, payroll, training of new reps, escalated adverse party disputes, and ensure accuracy of claims for a Support Center that processes over $90 million USD in plant damage claims annually. Conduct remediation testing for implementation of Riskonnect a Salesforce claims management program

Dallas, Tx, Us

Managed up to 33 Customer Service Technicians – bargained employees. Responsible for maintaining load balance. Meeting critical Service Level Agreements on measured circuits. Responsible for maintaining over a 90% Plain Old Telephone Service (POTS) restoral in less than 24 hours. Responsible for maintaining a work space that housed a fleet of 30 vehicles. Scheduled facilities maintenance. Operated with approximately a $3 million dollar annual budget and generated over $20 million in annual revenue. Maintained a Customer Service satisfaction level of over 98%. Awarded top performing crew in St. Louis South for 2011.

Dallas, Tx, Us

Maintained over a 98% approval on customer service levels. Responsible for the restoral of POTS lines in less than 24 hours. Maintained and repaired U-Verse, DSL, and other measured circuits.

Forged lasting relationships with game development studios. Analyzed webs for emerging communications methods to reach new dynamic audiences. Hosted weekly streaming sessions on Twitch with MMO developers Electronic Arts - Mythic, NC Soft, Sony Online Entertainment, Funcom, etc. and discussed new developments with their MMOs. Created video content for YouTube. Reviewed newly released games. Penned weekly column on emerging topics in the video games industry.

Washington, Dc, Us

Managed processing and maintenance of over 500 security clearances. Accounted for more than 1000 classified items. Arranged for transfer of classified materials to other intelligence organizations. Coordinated site visits for cleared personnel with other agencies. Oversaw proper destruction of classified and sensitive materials. Supervised 6 personnel.

Washington, Dc, Us

Analyzed and interpreted sensitive intelligence information to produce indications and warnings of possible terrorist or enemy combatant activity. Developed detailed case histories on high value targets, to include suspected terrorist networks. Ensured reporting accuracy and timeliness in highly stressful situations. Supervised over 30 personnel. Identified the need for training, established goals and objectives, researched the options to satisfy the training goals, then scheduled and conducted analytical training for junior analysts.

Master Of Business Administration (Mba), Business Administration And Management, General

Certificate, Cybersecurity / Ai

Bachelor Of Science (Bs), Business Administration And Management, General

History

General Studies