Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.Directed successful SEO and link-building campaign to increase website's credibility and drive traffic.Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.Devised SWOT analysis to… Show more Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.Directed successful SEO and link-building campaign to increase website's credibility and drive traffic.Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets. Show less

Developing, planning and implementing sales and marketing activities, and coordinating the annual cycle of sales procedure & departmental activities Sales training and coaching for team of 10 Participating in the strategic planning and development of the organisation Researching markets and intelligence-gathering to inform future strategy and assessing potential products in liaison with CEO (www.appliancz.com.vn/en)

Company: T-Store Queen St Melbourne (Telstra License’s shop). A leading organization in telecommunications, broadband, fixed lines and also wireless internet.Position/Title: Assistant Manger (2IC)/ Tech Bar / Sales / Customer Service Agent / Business ExpertDuties/Responsibilities: Promoted professional growth and facilitated talent development of each associate to drive performance excellence.Rotated merchandise and displays to feature new products and promotions.Reduced… Show more Company: T-Store Queen St Melbourne (Telstra License’s shop). A leading organization in telecommunications, broadband, fixed lines and also wireless internet.Position/Title: Assistant Manger (2IC)/ Tech Bar / Sales / Customer Service Agent / Business ExpertDuties/Responsibilities: Promoted professional growth and facilitated talent development of each associate to drive performance excellence.Rotated merchandise and displays to feature new products and promotions.Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses. Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.Helped with planning schedules and delegating assignments to meet coverage and service demands.Met or surpassed business targets regularly through employee engagement and forward-thinking planning. Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.Answered questions about store policies and concerns to support positive customer experiences.Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals. Maintained positive customer relationships by responding quickly to customer service inquiries. Show less

Selling all Telstra services from mobiles, wireless devices, Broadband, Fixed line services and Foxtel. Won the award for highest sales through out the year: competing against all staff.Also WON the Chatter box of the year award which was the Most hardest working staff, Highest sales, biggest commitment to the store and best Team player.

Create a solution for the business & consumers consumersCustomer ServiceSalesInbound and out bound callsResponding to potential clients emails and make bookings

Inbound sales calls for iiNet and OzEmail BroadbandSelling of Internet broadband, dialup and phone servicesFloor Support – Supervisory role handling staff product queries and looking after sales department when managers are absentReach sales targetsSalesCustomer ServiceTake all inbound calls and convert to sales

Door to Door Cold salesTo promote and sell Energy Australia to customers directly to targeted residential areas.Setting and meeting daily sales targetsUndergoing training for development into team leader

Stock and shelve products in Toy, Homeware, Kitchenware, Baby and Confectionary DepartmentsAssisting customersHandling customer enquiriesComplaints ResolutionGeneral store detailingGreet and assist customers when entering the storeBaggage checkSecurity