Robert A. Email & Phone Number

Telford, Gb

Telford, England, United Kingdom

Matching clients with the very best AV and IT, ensuring a consultative approach without the hard sell. Using my technical knowledge and experience, I'm capable of achieving amazing service for my clients.

Stoke-On-Trent, England, United Kingdom

Coordinating the shows and events for RKW both at home and in Europe. Responsible for all aspects of each trade show RKW attends, from booking space to overseeing the stand design and implementation.

Telford, England, United Kingdom

Working within a small, but dedicated and talented team of event professionals, I am here to assist the leadership team with the day to day operations.Looking after the logistics, tech allocation and asset allocation and managing the inbound sales enquiries.

After a brief hiatus away from the industry, I have joined the team at Immersive AV as Operations Manager. Responsible for driving the business forward, my new role will involve overseeing all operations of Immersive AV, as well as developing new areas within the business, through which we can offer an even better quality of service for our clients.

Birmingham, England, United Kingdom

Was part of the original team employed to create the Box dedicated b2b team as a product sourcing specialist.

Nationwide

Following a successful period of time in new business, I took over a high spending database and mixed with my own, created an enviable client list. Using my technical knowledge and experience, I ensured that I constantly exceeded target, always hit KPI’s and delivered an amazing service for my clients. I maximised growth and increased client spend, and reignited lapsed clients. I continued managing my database and brought onboard new clients all the way through lockdown, whilst a lot of… Show more Following a successful period of time in new business, I took over a high spending database and mixed with my own, created an enviable client list. Using my technical knowledge and experience, I ensured that I constantly exceeded target, always hit KPI’s and delivered an amazing service for my clients. I maximised growth and increased client spend, and reignited lapsed clients. I continued managing my database and brought onboard new clients all the way through lockdown, whilst a lot of the industry was in tatters, I continued to excel and exceeded expectations, working tirelessly to ensure ITR could continue trading though those dark days. I also took on other projects such as managing the company’s CRM and stock system, I also managed the inbound enquiries along with a colleague and even delivered/installed and deinstalled equipment that I had sold. Working closely with the senior leadership team I consider my time at ITR a success and played a small part in keeping the doors open. Show less

Telford, United Kingdom

Responsible for all inbound new enquiries into the business, this role was historically given to new starters to build a database then move onto account managers. However I turned the inbound enquiries into a department with a high conversion rate (circa 75%) and was able to tussle with the account management team. I brought a myriad of clients into the business, from small end users, right up to global blue chip companies. My ability to grasp the idea and turn it into a reality was… Show more Responsible for all inbound new enquiries into the business, this role was historically given to new starters to build a database then move onto account managers. However I turned the inbound enquiries into a department with a high conversion rate (circa 75%) and was able to tussle with the account management team. I brought a myriad of clients into the business, from small end users, right up to global blue chip companies. My ability to grasp the idea and turn it into a reality was what made me flourish in this role. I would take the clients initial brief, create a solution before passing it onto our very talented on site teams and project managed many of my clients events from build right through to strike. My technical expertise which came from constantly watching emerging technologies, experience in both warehouse and onsite, proved to be a powerful tool to closing, with a high rate of success. As the rate of new clients climbed, I eventually started to retain clients due to my understanding of their very specific and complex needs. So the department grew and I eventually managed a fairly sizeable database whilst sharing the enquiries among the team. Finally becoming the senior new business sales executive, right before moving into account management. Show less

Telford, United Kingdom

As technical sales support manager, I was the vital link between the sales team and warehouse, ensuring all orders were technically fit and correct. I was heavily involved in asset/stock management and project managing the largest events ITR completed. Was also responsible for qualifying all complex, non standard jobs & wet hires. We had to ensure all solutions worked and occasionally offered upsells. We would then translate this info into an easy to read document for all… Show more As technical sales support manager, I was the vital link between the sales team and warehouse, ensuring all orders were technically fit and correct. I was heavily involved in asset/stock management and project managing the largest events ITR completed. Was also responsible for qualifying all complex, non standard jobs & wet hires. We had to ensure all solutions worked and occasionally offered upsells. We would then translate this info into an easy to read document for all technicians.During my time in this role, I continued to provide the technical and product training for all staff, I also coordinated and worked along side the marketing team writing tech specs and ensuring the new equipment we purchased was entered onto our stock system and added to our website. Show less

Technical Project Coordinator At It Rentals T/A Itr Events

As the technical project coordinator at ITR Events, I report directly to the Operations and Technical directors. I take a leading role in the management and coordination of our larger corporate events. From the early planning stages right through to the final de-rig I am responsible for ensuring everything runs smoothly for our clients. I am heavily involved in the stock allocation and resource management for the installation period and live days. I also cover staff management… Show more As the technical project coordinator at ITR Events, I report directly to the Operations and Technical directors. I take a leading role in the management and coordination of our larger corporate events. From the early planning stages right through to the final de-rig I am responsible for ensuring everything runs smoothly for our clients. I am heavily involved in the stock allocation and resource management for the installation period and live days. I also cover staff management, equipment management, health & safety, risk assessments, staff allocation, time management, logistics & accommodation, on site technical support and the entire installation/de installation.I have been entrusted to manage everything from a small multi vendor event with just 500 visitors, right up to a global single vendor event with over 50,000 daily visitors.I am also responsible for delivering product familiarisation and technical training to our sales and technical teams. This involves research, creating stimulating presentations and arranging product demonstrations. It's made more challenging by delivering training to some of the best technicians in the industry. Show less

Nationwide

Responsible for preparation and support of a massive range of IT equipment for various clients worldwide. Everything from pre sales qualification right up to installing the equipment on site all over the UK and overseas.

Information Technology A Levels, Information Technology

Bachelor Of Science (Bsc), Computer Science