Robbie Lester Email & Phone Number

Evans, Ga, Us

Evans, Georgia, United States

Augusta, Georgia Area

Katapult provides a no credit required alternative to traditional financing. We specialize in turn key integrations with many standard eCommerce platforms as well as custom integrations allowing Katapult as a checkout option on your eCommerce website. We also partner with brick and mortar retailers nationwide so they can provide purchasing power at point of sale to the underserved sub-prime consumer market. This allows our retail partners to grow their online and in-store sales as well as attract this entirely new customer base.

North America

*National Account Manager: North America*Oversee 18 independent sales representative teams & account managers who engage in sales & training functions*Obtain new business through Guardsman Pro Services offering for commercial/manufacturing accounts*Perform comprehensive sales activities and oversee account management operations*Increase business from existing customers and develops new business from qualified prospects*Ensure account retention in alignment with Sherwin-Williams requirements for profitability*Improve profitability of underperforming accounts*Maintain close business relationships with decision makers*Work directly with retailers to address any issues that may arise*Cross-functionally partner with other departments to ensure that the end customer is satisfied

Atlanta, Ga

*Supervise team of Sales Trainers to ensure they meet performance standards*Foster professional development of subordinates through coaching and feedback on results*Build partnerships and work collaboratively with Field Leadership and Curriculum Managers to gain insight into strengths & gaps in new hire performance, and recommend effective training solutions that help deliver business results.*Schedule and conduct store visits with all manager levels and regularly participate in conference calls and business meetings with Field Leadership.*Participates on internal project teams as assigned, providing relevant field feedback on training content, modality, and plans. *Able to understand and navigate the organizational dynamics in such a way that creates and sustains a strong partnership at all levels of the organization.

Augusta, Georgia Area

Directs all aspects of sales and business operations for five locations spanning two states with $30+ million in revenue annually. Leads a General Management team overseeing more than 90 employees.*Turned around an under performing region and grew revenue by +5.3% in 2013 while traffic decreased 10% YOY.*Increased Sales per Guest average by 17% YOY.*Led the development and implementation of comprehensive sales model training which provided associates with a foundation for success and increased new hire retention by 60%.*Created and implemented Performance Management System throughout the region in order to foster a culture of accountability for results.*Formulated cross-functional partnerships leading to increased profitability for the organization.*Led recruiting and talent acquisition strategy for the region, while reducing turnover by more than 30%.

Atlanta Northwest Suburbs

*Oversaw district of 8 locations to ensure profitability and overall execution.*Exceeded Q4 Total Net Revenue target by 13%.*Exceeded Q4 goal for Net Contract Adds while reducing 180-day deacts.*Increased overall traffic conversion by 3.5%.*Pinpointed performance gaps, addressed them with a sense of urgency, and escalated serious issues when appropriate.*Recognized and celebrated team and individual successes.*Planned local events and promotions consistent with T-Mobile's marketing initiatives and branding.*Analyzed each store's profits & losses for individual and cross-market performance gaps and opportunity areas.

*Partnered closely with Retail Director and District Managers to assess trends within the Division and applied appropriate initiatives to correct.*Awarded Vice President's Club Award in Q3 of 2011 for Region contributions.*C.O.R.E. Team Leader selected by VP to address opportunity locations within multiple business channels.*Planned & executed national training initiative, Perfecting Your Pitch, focused on improving sales pitches within the GA/TN Division.*Conducted regular store visits to assess level of execution on initiatives, as well as sales and coaching abilities.*Churn Champion selected by VP to lead the GA/TN Region in reducing churn.*Created & Facilitated Retention Strategy Training for Channel Distribution.*Created stop-gap Retail Training Store Manager Sustainment Program.*Facilitated effective trainings which incorporate traditional Instructor-Led Trainings (ILT), Virtual Instructor-Led Trainings (VILT) and On-the-Job Trainings (OJT).*Represented Training as a Subject Matter Expert (SME) on key projects or initiatives that provide impact to the business.*Mentored new Sales Development Trainers.

Supported 4 stores as area managerCoach and develop Retail Store Managers and FrontlineAnalyzed key business metrics within district and provided feedback to DMInspect operational efficienciesCorresponded with District Manager on strategies and action plansCompleted and executed 3 business cases, focused on hurdles with becoming a District Manager, to the Senior Leadership TeamConducted regular store visits and worked with RSMs on strategiesParticipated in all GA Division Conference Calls and DM MeetingsMaintained Operations & People Metric Lead during tenurePartnered with all DMs on coaching/leading their teamsMaintained relationships with support partners and gained additional insights on how they support the regionPartnered with Retail Director on strategies for district performance improvement

Recruit, hire, train, and develop high-quality individuals and provide guidance for career developmentSustain knowledge of business financials and strategies as set forth by executives at T-MobileInitiate strategic action plans geared towards improving results quickly and efficientlyLead trainings for Augusta/Aiken area retail sales employeesMaintain a high level of knowledge of the competitive marketplaceHelp deliver the "Stick Together" promise by exceeding customer expectations during interactionsChampion the "Best Place to Work" value through consistent feedback and coaching opportunities with representativesLead Market Recognition Meetings for Augusta/Aiken area employeesAssisted Market Manager by leading weekly conference calls geared towards improving resultsCareer Development Program Training Manager who assists potential managers in acquiring knowledge and skills to become retail store managersConnect with Retail Host Manager

Masters, Business Administration, 3.7 Gpa

Related Coursework: Communication for Managers; Managerial Finance; Marketing Management; Societal Issues in Business Decisions.

Bachelor'S Of Business Administration, Business Management