Rob Mccoll Email & Phone Number

London, England, United Kingdom

Canberra, Australian Capital Territory, Australia

Canberra, Australian Capital Territory, Australia

Melbourne, Victoria, Australia

Worked as a Funding Arrangement Manager (FAM), in National Grants and Victoria Services Team, supporting administration of grant agreements and monitoring and managing contract performance. Responsibilities - Provided administrative support, advice and assistance for moderately complex issues relating to grant/contract agreements- Supported team in active monitoring and management of contract performance, quality and compliance with contract terms and conditions- Monitored delivery of services under relevant contract to ensure services delivered in accordance with contractual requirements- Administratively supported and liaised with service providers and relevant stakeholders in Government- Administratively supported team in coordination of contract outcomes

Melbourne, Victoria, Australia

Volunteered to assist with Services Australia COVID-19 response.Responsibilities - Provided first point of contact for customers via telephone, email, fax or face to face- Undertook processing and customer service duties including analysing, validating and processing claims, enrolments, prescriptions, applications, adjustments and/or registrations- Understood, responded and resolved customer enquiries- Reviewed and assessed information from customersAchievements- Took on Subject Matter Expert (SME) role, where I collated feedback from colleagues and fed up to coordination team

New Delhi Area, India

Secured this internship in New Delhi, India and was placed at the Federation of Indian Chambers of Commerce and Industry (FICCI), India’s premier business association. I worked in FICCI’s international division, in the ASEAN and Oceania team.Responsibilities- Conducted qualitative research in order to prepare talking points for the government and industry leaders - Drafted “votes of thanks” speeches for FICCI leadership using appropriate language and tone- Assisted events team at the conference with event preparation and logistics - Contacted India-ASEAN Expo and Summit guests to confirm attendance and answer queries- Liaised with the Australian High Commission, New Delhi to facilitate their attendance at FICCI events- Attended and minuted stakeholder meetingsAchievements- Invited to take on an organisational role for FICCI’s India-ASEAN-Expo and Summit due to strong organisational skills

Washington D.C. Metro Area

One of seven students selected to represent the University of Birmingham at International Model NATO in Washington, D.C. As Lead Delegate, negotiated with twenty-eight delegates from universities around the world to unanimously pass a policy document.Responsibilities- Demonstrated effective written and verbal communication skills- Wrote clauses in a compelling and persuasive tone- Used personable and respectful tone in negotiation with other delegates- Ensured verbal statements were supported by evidenceAchievements- Received peer-voted “Superior Delegate” award

Master Of International Relations

Activities and Societies: Global Mobility U21 Scholarship

Bachelor Of Arts - Ba

Study Abroad, Politics And International Studies

Activities and Societies: Chair, University of Birmingham Staff-Student Committee