Robert Lindsey Email & Phone Number

Poway Ca

Research and maintain Automotive configuration data.Support the tire database

Greater San Diego Area

I maintained the data integrity of an automotive collision database that contains parts and labor on all major brands from 1975 ongoing.Served as point person for all internal and external uses of company proprietor developed database. Performed coaching, training, development of training material, Performed quality assuranceUsed Microsoft Access to develop queries.Acted as a team leadMonitored end of month release schedule, resolving last minute issues. Coauthored functional specification documents, performed user acceptance testing, and error submission (JIRA).

San Ramon California

Served as SME and labor team lead. Performed labor training and quality review.Led a team of five labor quality review coaches. Assigned work, conducted continuing professional education classes, and trained labor coaches in coaching techniques. Reviewed coaches' quality assurance to determine if training materials needed updating or to be created.Identified error trends and identified necessary action. Worked with European team members to develop global authoring tool.