Customer Success leader for the Oracle DataFox and AI Apps product and development organization responsible for delivering AI and data-driven applications to enhance customer value across the Oracle SaaS application portfolio. Lead an international team of technical specialists focused on the success of early customer deployments. Member of dynamic start-up group focused on all aspects of new product launch and go-to-market strategy.- Customer Success: Lead team of technical experts that validate use-cases for sales opportunity qualification, monitor early customer deployments, provide technical guidance for customers and partners, escalate issues and develop non-productized extensions to meet specific customer requirements. Organizational expert on lessons learned and prioritization of product enhancements.- Customer Acquisition: Lead global sales enablement efforts. Educate account teams on all aspects of Oracle Adaptive Intelligent Apps, from foundational artificial intelligence and machine learning concepts to specific product details. Global expert on opportunity qualification, sales strategy, competitive positioning and pricing, discounts and approvals.- Product Management: Coordinate and lead initial customer engagements to validate use cases, share data and develop data science algorithms. - Cloud Service Definition: Model pricing, cost structure and revenue projections for new products. Work with sales, approvals, contracting and provisioning teams to ensure successful launch of new cloud services.- Content Creation and Delivery: Create messaging matrices, presentations, launch content, and digital assets for multiple product launches across ERP, HCM and CX product portfolios. Lead demo development efforts. Deliver presentations at large marketing events, customer meetings and partner briefings.2016 - 2020Director, Customer Success DataFox and AI Applications Product Management

Managed technical sales organization responsible for applying Oracle’s analytic, data visualization, big data, data mining and decision support applications to meet the business requirements of North American public sector customers.- Leadership: Led a team of pre-sales consultants and pre-sales consulting managers responsible for the North American public sector market, including US State and Local, US Federal, Canadian Provincial, Canadian Federal, tribal nations and select NGOs.- Revenue: Key member of sales leadership team participating in all regional planning and territory strategy meetings. Expertise in pricing, discounting and deal approval process. Led capture efforts for many seven figure deals.- Growth: Grew organization from 7 to 25, including the addition of front-line managers. Responsible for all final hiring decisions.- Strategy: Created and executed annual go-to-market plan for Public Sector Analytics business unit. Developed content, delivered sales enablement, hosted marketing events and led monthly organizational calls for sales representatives, business development associates and pre-sales consultants.- Eco-System: Partnered with business development organization to create Public Sector Pillar Partner Program, expanding to ~50 partners and delivering 100% year-over-year growth for multiple years running.2012 - 2014Senior Sales Consulting ManagerOracle Public Sector2010 - 2012Sales Consulting ManagerOracle Public Sector2009 - 2010Principal Sales ConsultantOracle Public Sector2007 - 2009Senior Sales ConsultantOracle Public Sector

Public Sector SpecialistWashington, DC

Public Sector SpecialistWashington DC

2003 - 2004Public Sector SpecialistWashington, DC2000 - 2003Financial Services SpecialistNew York, NY

Staff scientist positions at Albert Einstein College of Medicine, New York University and the Nathan Kline Institute.