Robert N. Lloyd Email & Phone Number

North Charleston, South Carolina, Us

Develop and execute a vision for a best-in-class internal audit function. Transition internal audit from an outsourced to a co-sourced model. Reduced costs by greater than 33%Optimize, develop and acquire infrastructure and tools for automation to embed and optimize the use of technology throughout the audit process to achieve efficienciesLeverage SAP Hanna S4 capabilities to transition manual controls to automated controlsFormalize Audit Standard 2201 to ensure a top-down risk-based approach focusing on controls rationalization and optimizationDevelop an audit strategy for SAP 4 Hanna, Workday and Coupa

Acquired and transitioned multiple Regis Corporate owned and under-performing hair salons to a franchised model with sales of approximately of $3m. Increase sales greater than 25% over pre-pandemic results and reduce overall operating cost to achieve profitability in the first quarter of operations. Optimize customer service, business operations, and implement a new point of sale system. Define business requirements with third party software company to develop an Applicant Tracking System for the hair industry. Develop a marketing and social media strategy to drive sales and business development.

New York, Us

Operationalized and maximized the efficiency and effectiveness of the delivery of the existing and future shared services platform. Defined a long-term vision for a best-in-class global business services team focusing on business and Enterprise Global Business Services alignment. Enterprise Transformation - Consolidated core Oracle Fusion solutions onto the cloud; driving process standardization and modernization, identifying opportunities to drive innovation and creating new value onto a broader digital landscape to increase value and scale.Delivered best in class customer service across Accounting and Month End Close, Billing, Accounts Payable, Cash Applications, Collections, Data Management, Asset Management and Credit Card Administration. Developed the target operating model and implemented transformative and technology enabled solutions for Oracle Fusion resulting in savings of greater than $5m for the enterprise services center.Defined a digital strategy focusing on emerging and existing technologies across industry groups and to automate manual tasks through Robotics Processing Automation (RPA).Implemented Service Now customer service portal creating transparency to the service delivery through KPI’s, SLA’s and metrics in each functional area.

Miami, Fl, Us

Provided global leadership for the order to cash and purchase to pay processes; including financial transaction processing to ensure accurate and timely processing to meet specialized customer billing, supplier payments and cash applications to drive improvement in the net trade cycle.Global Business Services Strategy and Design – Reduced cost and optimized processes and service offering. Established a global shared services center in Costa Rica.Improved billing accuracy to greater than 99% overall and optimize time to bill while total transactions increased 20% year over year. Defined key performance indicators (KPI’s), service level agreements (SLA's) with related regional operations that drive performance and efficiency. Reduced costs by aligning the organization to changes in the business and re-engineering onshore operations.Set and drove the strategic direction of the middle office of the global shared services center. Consolidate and optimize 18 billing functions and 32 pay points. Balanced roles, responsibilities and scale between the corporate office, shared services center and geographies. Led the integration of strategic acquisitions and defined business requirements to integrate systems and processes into Oracle Financials. Optimized the value of the real estate portfolio for US and international locations, ensured market pricing, adequate space planning and negotiate favorable lease terms. Consolidate offices office to reduce costs.

Miami, Fl, Us

Internal Audit Transformation - Rebranded and transformed the global internal audit function and positioned the department as a business partner to drive change and efficiency.Rationalized the number of SOX controls by more than 60%. Rebalanced the internal audit activity from a SOX compliance function to audit and advisory activities. Established the global enterprise risk management function. Ensured that risk management efforts were focused and directly linked to the underlying strategy of the organization. Led and collaborated on special investigations for Foreign Corrupt Practices Act (FCPA) and Trade Sanctions as well as other fraud related activities.

Kingsport, Tennessee, Us

Provided leadership and financial analyses to senior management to support strategic decision-making processes. Collaborated with business units and senior management to establish targets and forecasts that aligned with corporate objectives. Strategic Planning - Drive simplification and standardization of FP&A processes and tools.Analyzed monthly, quarterly and annual results and coordinated analysis for the quarterly earnings release. Prepared management reports comparing results to the operating plan, prior history and other base metrics. Served as a member of the disclosure committee.Established and led the annual strategic planning process across multiple business units.Maintained plan and managed dashboards and executive reporting for all segments.Led the financial modeling and analysis efforts to support the development of long-term strategic initiatives and business plans. Presented and interpreted the analyses (e.g., NPV, IRR, discounted cash flow, statistical and economic analyses) for major business projects.

Kingsport, Tennessee, Us

Strategic Financial Analysis - Performed competitive financial analysis to effectively utilize capital, evaluate growth and restructuring opportunities to achieve superior financial performance. Led financial modeling and presented analyses and recommendations for expansion, divestiture and closure of significant manufacturing sites. Provided guidance to remove $31m of fixed costs from the PET business. Performed the financial analysis for commercial scale breakthrough co-polyester plant and made go/no decisions.Defined a five-year capital asset strategy that optimized the assets required to deliver the lowest cost-to-serve while meeting strategic growth initiatives.

Kingsport, Tennessee, Us

Defined and implemented the vision for a world-class internal audit function by integrating people, audit processes, electronic platforms, and focused collaboration with executive management, the audit committee and independent auditors. Developed the approach and methodology to audit the company’s SAP financial system, system security, business processes and system configuration.Determined approach to meet Sarbanes Oxley requirements and led the company to a successful implementation. Transitioned the project to a sustainable process.

Mba, Business

Bba, Accounting

Executive Development Institute, Business Management