In my role as the Country Manager for Strategic Accounts at Rhenus Logistics, I was responsible for collaborating with key global and national customers to provide tailored solutions in Warehousing, Distribution, Transportation, and Supply Chain Value-Added services. By leveraging my expertise in logistics and supply chain management, I successfully optimized operations, resulting in improved customer retention, closing additional new business and operational efficiency.

-Coach, manage, and develop a team of 100 plus Amazon associates -Communicate policies to your team and act as the primary information source for the team -maintaining compliance, consistency, and taking corrective action when needed-Develop performance goals and targets to achieve customer demand and ensure accuracy and quality-Create, manage, and support recognition programs-Support all safety programs and OSHA compliance to ensure a safe work environment for all associates-Ensure procedures are followed for building security and product loss prevention-Partner with the management team to establish and maintain quality control standards-Strong communication skills, both verbal and written-Adept at the ability to motivate others in a deadline-focused environment-Ability to evaluate and dive deep into data to provide thought-provoking, workable business solutions-Proven track record of taking ownership and driving results-Exercises sound judgment and ensures that progress and KPI targets are worked towards and met.-Leading cross-functional teams in finding solutions to operational problems as they occur-Upholding Amazon’s high standards of process quality

Work with Senior Executives at target customers to analyze customers supply chain and operations to develop strategies & solutions to reduce total costs through continuous improvement.Specialize in NAFTA and cross border solutions. Solutions include; 3PL/LLP management, transportation management, freight management, freight brokerage, consolidation, warehousing, distribution, inventory management, VMI, process redesign/re-engineering, carrier management, supply chain optimization, compliance management, and more. RESULTS to date: Closed millions in new business across several industries including ; automotive, medical device, electronics and industrial; added 10+ new nameplates, expanded business by over 50% at one existing client, tripled business at another existing client, closed additional $10-15+ million business spread across multiple new clients.

Supply Chain and Logistics expert with Life Science and Healthcare expertise working with customers on their international / global supply chains. Focus on Pharmaceutical, Medical Device, Clinical Trial and CRO companies. Drive value, improved visbility, and cost savings.Dedicated National Account Manager for the Life Science and Healthcare vertical focused on expanding the DHL Express footprint in existing customers and acquiring new customers via referrals, prospecting, networking and cold calling. Makes customized presentations to various levels of decision makers to close new business. Works to build upon existing relationships with customers to maintain, grow and expand current r opportunities. Develops strategies and tactics to increase sales, penetration and profits within assigned accounts. Develops and implements comprehensive sales plans and strategies for new and existing accounts to include: gathering detailed info about key accounts, identifying decision-makers, understanding strategic business challenges and priorities. Identifies business opportunities, assesses customer needs, and matches these with DHL's LSHC capabilities to acquire key, global and/or national accounts within the Life Science & Healthcare vertical. Tasked with being the “go to” person for all LSHC opportunities in the region. Acts as resource for sales management and other sales executives within DHL Express.• Created new “hybrid” solution for Clinical Trial customers with a 20%-50% savings in cost reduction and generating $500k-$2million in new revenue• Helped drive the building of new FDA team with dedicated SPOC for select customers• Responsible for launch and management of new U.S. Medical Express product• Leveraged cross functional & cross BU teams relationships to sell into customers• More than doubled a customers existing business from $1.2 to $3.2 million

Focused on creating unique value with supply chain solutions in the Healthcare, High tech, Automotive & Industrial sector by developing customized integrated business-to business solutions using advanced information systems and 3PL channels. Responsible for consultative sales of FedEx Supply Chain's full portfolio of global integrated 3rd party logistics solutions for companies.Led all aspects of new business development, sales, account management & retention. CRM with client executives. Provided comprehensive SCM solutions including; network redesign, optimization, mode selection, BPO, gain sharing, production & shipment planning, carrier compliance, quantitative analysis, cycle time reduction, returns management and systems integration

Work directly with Health care and medical device mfg. companies to develop strong strategic partnerships and to assist them in creating unique value by leveraging FedEx capabilities and operating companies. Manage and grow all aspects of assigned accounts by bundling opportunities and leverage all FedEx Operating Companies to generate profitable incremental business for FedEx. Develops account strategies and execution plans to penetrate accounts to executive levels and provide our customers with competitive advantage within their industry. Works to leverage FedEx resources (engineering, IT, program management) and Supply Chain to create value and competitive advantage for our customers. To manage, retain and grow existing business. To identify and gain incremental business. To build unique solutions which are not easily duplicated and integrated with our customers. Collaborate across operating companies to drive incremental revenues and create ‘exit barriers’ for the customer and ‘entry barriers’ for the competition. Develop and maintain customer loyalty and retention. Assist in the development of Global CIL and Cold Chain strategies within my accounts. Present FedEx unique value propositions with the Healthcare Shared Network, GDC, Critical inventory logistics and Supply Chain Management Solutions including transportation management and multi-modal optimization. Responsible for all contract negotiations, bids and RFQ responses.

Responsible for working with and supporting multiple Directors teams in the pursuit of finding, getting, retaining and growing existing business. Responsible for the identification and closing of all new incremental International opportunities world wide. Work closely with teams, to jointly develop strategies and tactics to close incremental international business and to reduce the sale cycle to close. Responsible for educating the customers and teams on FedEx international products & services. Worked heavily with FedEx FTN , GTS, CPA and CRG to establish customs procedures and processes for customers. International revenue responsibilities were $26.5 million quarter/ $106 million a year. Work with teams to develop strategies to bundle FedEx services. Leveraged negotiations skills to develop bundled FedEx services proposals. Work with import customers to set them up CPA program or as HART accounts. Responsible for all international revenue and business activities globally. Responsible for the selling of all international services including IPD/IED, Trans-border, OGD/AGD and other international distribution services. Developed unique Cross dock and containerized solutions for customers looking to reduce cycle time, improve service, improve order to delivery cycle time and cash flows. Worked heavily with all off-shore locations on push-pull selling and development of international sales strategies. Engaged EMEA and APAC FedEx Supply Chain group to sell FedEx unique value and cross dock capabilities. Leveraged the FedEx global network and supply chain capabilities to grow international volumes and revenues globally.

Responsible for the design, development and implementation of innovative and replicable transportation, supply chain, and e-commerce solutions in support of FedEx Sales. Recognized competency in all areas of solution development including; opportunity identification, solution design, value quantification and implementation. Worked closely with FedEx executive management and top executives of customers in developing strategies to drive core transportation revenue and professional fees. Responsible for managing multiple projects through coordinating activities of FedEx Solutions, all FedEx operating companies and customer resources to ensure project completion on-time and within budget. All solutions will generate incremental FedEx core transportation revenue, FedEx Solutions consulting fees or both. Helps customers identify potential supply chain opportunities to reduce costs, improve service and streamline their processes. Help customer design, develop and implement solutions leveraging FedEx supply chain capabilities and operating companies to drive profitable incremental revenue for FedEx Express, Ground and Freight.

Manage the relationship and all aspects of multi-national and global customers. Customers minimum spend is $10 million to $100 million. Typically managed 3-5 global accounts. Aspects of managing these accounts include: contract negotiations, consulting, customer service and operational support. Spearheaded and managed cross-functional teams in the development and integration of strategic supply chain strategies/solutions. Drove account growth and new acquisition through penetration (3up/3over, top down/bottom up) of both assigned and target accounts to build long term relationships while identifying customer challenges, business goals and objectives. Turning customer challenges into new opportunities and creating unique integrated solutions.

Responsible for the development of National Account customers. Identification and development of potential new National accounts. Responsible for managing the accounts, identifying new opportunities to grow the accounts, contract renewals & all negotiations, the creation and advancement of strategies to grow existing accounts. Educated customers on FedEx products, technologies and services to achieve their goals. Pursued sales leads and developed long-term business partnerships. Participated in cross-divisional, cross-functional teams to identify customers needs and develop customized solutions. Utilized process re-design to re engineer customers operations and identifying improvements in efficiencies to effectively reduce total costs and reduce cycle time for their customers

Responsible for all facets of finding, getting and keeping customers including growth and maintenance of corporate accounts, the marketing/selling of FedEx products/services to a 300 plus accounts in the territory. Developed, sold and implemented domestic and international solutions in irder to hit my goals. Worked with IT platforms to integrate with the customers to improve service and reduce costs. Developed strategies and tactics to increase package/revenues & volumes while increasing margins for the corporation. Utilized time-based competition to identify ways to improve service and reduce total costs. Worked to develop strong customer - client relationships and communication. Conducted customer supplier alignments and other quality related activities internally and externally. Conducted training seminars, customer forums and workshops to add-value for our customers.