Brand Ambassador / Keyholder
Acted as a primary brand ambassador, embodying David Yurman’s luxury ethos and delivering an exceptional experience to high-net-worth clients.Developed and maintained strong relationships with top clients, providing personalized styling advice and exceptional service, resulting in a high rate of repeat business and referrals.Achieved and exceeded sales targets consistently, contributing to significant revenue growth and recognition as a top performer within the store.Assisted in managing store operations, including opening and closing procedures, cash handling, and maintaining store presentation to ensure a seamless and high-quality customer experience.Trained and mentored new sales associates, providing guidance on sales techniques, product knowledge, and customer service standards.Oversaw inventory management, including stock replenishment and visual merchandising, ensuring that displays adhered to brand guidelines and maximized sales potential.Coordinated and executed in-store events, exclusive previews, and promotional activities, enhancing brand visibility and client engagement.