Robert Maley Email & Phone Number

South Vienna, Oh, Us

South Vienna, Oh, Us

Vandalia, Ohio, Us

Dayton, Oh, Us

Responsible for the implementation of Marketing efforts at AIDA-America, as well as the entire AIDA Group through internal and contracted support. Including the creation and implementation of Marketing literature, digital communication including You Tube, LinkedIn etc., advertisements, graphics, presentations, illustrations, etc. Responsible for photography and videography at AIDA and at customer sites as well as maintenance and upgrades to the AIDA Global website including optimization. Additional functions include database management, trade show and customer Open House coordination, public relations, market research and Marketing communications.

• Participated and led many complex projects for social initiatives, including rebuilding guidelines, rebranding content, and process implementation.• Designed digital and print marketing materials using Adobe Creative Cloud Suite, including Photoshop, InDesign, and Illustrator.• Researched and tested innovative improvements to the company’s service offering and increase productivity.• Promoted company through social media, including Facebook, Twitter, Instagram.• Generated sales lead through online advertising, increasing phone calls, and online form submissions.• Collaborated with Marketing Manager and Store Managers with event planning and execution.• Communicated company news, including events and specials, to customers and employees.• Demonstrated effective communication, organization, relationship building, and time management abilities.Accomplishments• Successfully ran 11 online/text-to-bid auctions, including website setup, equipment details and pictures, auction operation, customer inquiries, invoicing, and payment collections totaling $4,209,000. • Developed and designed a 75-page employee training guide for all equipment carried.• Created career descriptions, posted career opportunities, and maintained 30 active career postings.• Implemented 50+ new website forms to streamline customer and employee processes using Formstack.• Maintained Google Business listings ensuring hours and information for 20 stores were accurate.• Converted leads into equipment sales totaling $700,000 and $145,000 profit over the past 8 months.• Managed online inventory of equipment for sale, including 500+ pieces of equipment.• Grew Facebook Likes from 800 to over 24,000 through paid and organic posts.• Built and managed website including 21 domains using WordPress platform.

• Performed daily maintenance to equipment, including fueling, greasing, checking fluid levels, cleaning, and other duties as needed.• Inspected machines and equipment for hazards, operating efficiency, mechanical malfunctions, wear, and leaks.• Applied strong communication skills by keeping close relations with co-workers and supervisors.• Responsible for completing work and operating different forms of machinery and equipment.• Adapted to varied job tasks and quickly learned new skills with little training.• Provided excellent customer service with attention to detail and a great work ethic.

• Provided customer service by greeting customers entering, answering questions about different items, and guiding and solving customers' queries.• Solidified loyal customers through superior customer service by providing each customer with personal attention and ensuring a great shopping experience.• Maintained a high level of customer service for associates to promote a positive experience for guests and associates.• Fulfilled customer orders, handled cash and credit transactions, and built strong customers.• Provided excellent customer service. Restocked condiments and maintained clean work.

• Performed daily maintenance to equipment, including fueling, greasing, checking fluid levels, cleaning, and other duties as needed.• Inspected machines and equipment for hazards, operating efficiency, mechanical malfunctions, wear, and leaks.• Applied strong communication skills by keeping close relations with co-workers and supervisors.• Responsible for completing work and operating different forms of machinery and equipment.• Adapted to varied job tasks and quickly learned new skills with little training.• Provided excellent customer service with attention to detail and a great work ethic.

Marysville, Ohio, Us

• Worked closely with visual display staff and department heads to decide how goods should be displayed to maximize customer interest and sales.• Single-handedly built and maintained customer relationships, ensuring thorough knowledge of each account and its specific needs.• Recognized for resetting shelf integrity, increasing volume and space per shelf at each customer account.• Construct counseling reports that demonstrate knowledge of human behavior and methods for diagnosing and treating behavioral or emotional disorders.