Robert Marmet Email & Phone Number

Performs, plans, and delivers customer support services, including installation and configuration of hardware and software for personal computer equipment. Develops, coordinates, and assists in the utilization and operation of Information Technology equipment as either standalone equipment or connected to a network computer. Provides Information Assurance (IA) guidance and procedures to users as well as information regarding system outages and other events that may impact the capability of the system. Resolves simple and routine problems, questions, or complaints and provides support and guidance to customers on non-routine issues; serves as a primary resource for customers, and requests assistance with complex issues when necessary. Participates in meetings and provides advice to customers. Verifies proper function of 802.1x on remote hosts and troubleshoots 802.1x issues when necessary.

Mattydale, New York, United States

In an IET environment, responsible for the welfare, behavior, and military education of the recruits assigned to them on a 24-hour basis throughout the period of initial entry training; supervises and trains approximately 60 initial entry level Soldiers in Drill and Ceremony, Soldiers’ skills, basic rifle marksmanship, physical fitness, military discipline, and unit taught subjects; during Inactive Duty Training, teaches general military subjects and Warrior tasks skills to the unit and peers. Supervises and mentors three Drill Sergeants

Fort Drum, Ny

Performs analysis associated with the training development process. Provides analytical subject matter expertise (SME) on the different types of intelligence in support of Mission Command training. Prepares intelligence reports and assessments, builds briefing materials for the supported military intelligence training audience or assists with construction of Order of Battle training materials. Maintains working knowledge of various intelligence collection assets for US, friendly, non-hostile and enemy countries, knowing how they collect information and how these systems could be used to collect intelligence information.

Fort Drum, Ny

Plans, prepares and delivers Mission Command training. Regularly contributes analytical and technical support to projects involving training and tactical and operational documentation requiring expertise in the development of new concepts, techniques, and standards. Responsible for monitoring ongoing collective training and modifying scenarios in real time as needed to insure the training objectives are achieved. Conducts post-training analysis to measure the effectiveness of the training, and where appropriate, recommends changes to specific scenarios to better represent real-world experience.

South Boston, Va

Provides business consulting services in management, information technology, continuous process improvement, operations, and digital marketing. Assesses client needs, determines project scope, and produces and presents project deliverables. Develops, documents, and refines Standard Operating Procedures. Formulates and provides an implement plan for business strategy.• Established and documented a company accounting system, reducing missed and late payments by 100%.• Developed a sales database in Microsoft Access, reducing quote development time by 50%• Developed a project management system using Microsoft SharePoint and OneNote, reducing backend process time by 30%.• Developed a company intranet using Microsoft SharePoint Online platform.• Created a document management system to facilitate record keeping.• Created and disseminated a knowledge database to facilitate sharing of best practices• Designed and developed a company website.

Winchester, Va

Controlled all matters of fire support for a Light Infantry Battalion; provided insight in the analysis and recommendation of high payoff targets, attack guidance matrices, target selection standards, and interdiction of targets for attack; planned the integration of various fire support assets including field artillery (FA), close air support (CAS) and attack aviation; responsible for the training and welfare of a 36 man fire support platoon; maintained over $2,000,000 worth of vehicle, communications, and fire support equipment.

Fort Belvoir, Va

Supervised more than 45 employees in a military health environment. Developed human resource processes to increase the speed and accuracy of data collection and document production. Analyzed and re-engineered processes to include goal setting and personnel data acquisition. Managed department SharePoint site. Conducted regular performance reviews and mentorship. Tracked and managed employee programs and schedules. Advised the program manager on day-to-day operations.• Conducted classroom training for approximately 30 peers and subordinates in the use of Microsoft SharePoint and Outlook for document collaboration and scheduling• Developed and documented the Standard Operating Procedure for network drive folder structure and document naming conventions• Commended by the Regional Health Command – Atlantic Commanding General for performance as a Department Manager in the incumbent’s absence• Reduced potential waste of government funds by $30,000 by enforcing organizational standards and guidelines regarding patient appointment scheduling and attendance• Applied root cause analysis to identify and resolve organization-wide and personnel problems

Fort Belvoir, Va

Oversaw more than fifteen employees in a military health environment. Conducted regular performance reviews and mentorship. Ensured compliance with policy guidelines. Tracked and managed employee programs and schedules.• Developed Microsoft Excel and SharePoint data tracking systems to ensure up-to-date and accurate operational metrics• Commended by the Northern Regional Medical Command Sergeant Major for outstanding performance as a supervisor• Maintained patients at a 1.5% no-show rate for medical appointments, contributing to access to care by cutting costs for medical expenditures in the region• Advised the operations manager on the implementation of an Equal Opportunity program which resulted in zero violations in a three-year period

Lynchburg, Va

Formulated business transformation strategy. Conducted digital marketing consulting and development. Analyzed and re-engineered business processes. Assessed client needs, determined project scope, and developed and presented project deliverables. Developed customer sites using CMS, HTML5, JavaScript, PHP, and CSS3. Utilized virtual machines to facilitate site development. Managed talent acquisition and orientation as well as designing and implementing training programs.• Set up and managed IT operations necessary for teams to collaborate on projects, to include FTP software, schedules, and project workflow• Reduced website development time by 40% by drafting and documenting Standard Operating Procedures from design completion to client presentation• Remotely ensured customer site security by regularly applying security patches and CMS updates• Engaged in customer expectation management and coached clients through the deployment and support of digital marketing solutions• Scheduled and oversaw weekly team meetings to resolve issues and ensure project milestones were met• Increased client retention by building and strengthening relationships with stakeholders• Gathered customer feedback to manage customer requirements and shape potential solutions

Regional Training Center - East | Fort Dix, Nj

Managed and conducted training exercises for over 3,000 Soldiers. Ensured compliance with safety regulations. Instructed soldiers in basic rifle marksmanship to ensure mission readiness.• Utilized effective risk identification, mitigation and small-team leadership to conduct eight months of exercises and marksmanship training for over 3,000 soldiers with zero injuries• Adapted training in support of organization wide change initiatives by implementing best practices from the Center for Army Lessons Learned

Watertown, Ny

Led group fitness classes, oversaw fitness maintenance staff and developed wellness programming.

Fort Drum, Ny

Advised operations officers on fire support assets and capabilities. Planned and coordinated fire support target lists. Trained and mentored one radio telephone operator. Operated in an austere environment with minimal supervision.• Responsible for security in Northwest Baghdad during the Iraqi National Elections and Referendum Vote of 2005 with no security lapses• Chosen over ten peers to manage Iraqi local national interpreters and ensured 100% of daily patrols had interpreter support• Advised platoon leaders on fire support assets during military tasking processes

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Arts (B.A.), International Business

Activities and Societies: Alpha Sigma LambdaSumma Cum Laude

B.S. In Business, Management And Economics, Security Services

Education record