Robert Matosic Email & Phone Number

Irvine, CA

• Officiating and coordinating 800+ games/matches and tournaments on an annual basis by coordinating 1600+ teams including players, coaches, table personnel, friends and families.
• Mentored 500+ fellow referees by providing input on performance after each game.
• Attending and participating in local coaches' meetings, staff and conference meetings, state coaches' meetings, and coaching clinics.
• Attending and participating in conference meetings for both regional and state conferences, and playoffs.
• Providing the necessary documentation for the reimbursement of out-of-pocket expenses and submitting requests for transportation, meals, and lodging for trips.

Irvine, California, United States

• Originating high-quality residential mortgage loans (purchase and refinance) across multiple markets nationwide Irvine, CA, Oakland, CA, New York City, NY, and Charlotte, NC.
• Working cross-functionally with various teams, including Loan Consulting, Processing, Underwriting, and Closing, to build a pipeline of customers and ensure that the loans got approved and processed within 30 days or.
• Recognized as a Top Performer in the Sales Development department for consistently engaging with warm inbound leads via phone, text, and email and conducting over 7,000 calls during my role.
• Trained and mentored 20+ new team members on phone etiquette, product description, and application process, strengthening their performance and increasing the overall team success.
• Educating customers and consulting them about current and future needs to help them achieve their financial goals.
• Analyzing applicants' financial status, credit, and property evaluations to determine preliminary home loan eligibility.

Irvine, California, United States

• Managed the customer service and resident relationship for The Royce apartment complex in Irvine, CA,overseeing 520 units with 750+ residents while maintaining a 95%+ occupancy rate.
• Worked closely with the cross-functional team and the Property Manager to oversee budgeting, new residentscreening, and lease contract signing to ensure 100% customer satisfaction.
• Empowered residents to live successfully in a cooperative community environment by developing programs,services, and activities resulting in raving reviews on Google, Yelp, and the Kingsley Report Kingsley Apartment.

Newport Beach, California, United States

• Greeting customers and assisting in the arrival and departure experience of each guest by loading and unloading their luggage, reviewing VIP arrivals lists, learning guests names, and anticipating and ensuring that.
• Managing for Front Office and Bell/Valet areas in the absence of other managers and resolving guest incidents promptly.
• Providing a high level of customer service by staying knowledgeable about the hotel’s services and amenities highlighting events and happenings during guest orientation and room escorts on the property.

Irvine, CA

• Coached and trained 60+ athletes both individually and in a group setting by focusing on game preparation, academic schedules and performance, equipment management and distribution, camp and clinic planning and.
• Recruited student-athletes and built cohesive teams by communicating with the team on a regular basis regarding practice plans, events, and competition schedules that ultimately contributed to the program’s success.

Santa Ana, CA

• Assisted the Chemistry Instructional Aide while studying full time by helping in the preparation of lab chemicals and equipment.
• Assisted students during labs by answering questions and explaining procedures demonstrating knowledge and understanding of chemical principles.

Modesto, CA

• Assisted the Psychology Professor with grading papers, facilitating classes, and assisted students with group projects.

Full-Ride Sports Scholarship, Water Polo

Activities and Societies: Played on the men's inaugural water polo team at Concordia University Irvine.

Education record

Associate'S Degree

Chemistry Technician, Science

Referee, Water Polo