Robert Mcallen Email and Phone Number
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As a leader within Ethoca’s Product Management team, my role encompasses pioneering new market offerings within Mastercard’s cyber and intelligence solutions, managing a transformative re-organization, and introducing B2C disciplines. Our team successfully launched a fraud mitigation software, expanding the market tenfold and steering the offering to surpass $100M in revenue within three years.With a backdrop of strategic leadership in Fintech, my recent tenure includes spearheading early access programs for major banking institutions and shaping multi-million dollar go-to-market plans. My expertise in digital portfolio leadership and customer relationship management enables Ethoca to navigate the complexities of friendly fraud management systems, ensuring our position as a vanguard of innovation in the sector.
Grace Hill
View- Website:
- gracehill.com
- Employees:
- 311
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Senior Director, Product ManagementGrace HillRound Rock, Tx, Us
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Director, Product ManagementEthoca Oct 2019 - PresentToronto, On, CaBuilt justification, strategy, implementation and took to market a brand new, highly successful, market offering across Mastercard cyber and intelligence solutions.• Re-organization of Product Management function with new operations and processes.• Introduced new B2C discipline to organization.• Direct go-to-market strategy for new consumer facing product lines.• Launched brand new fraud mitigation software and expanded addressable market by 10x.• Offering is now a +$100M revenue generation vehicle within 3 years -
Senior Manager Of ProductsEthoca Apr 2019 - Oct 2019Toronto, On, CaProduct Management in the Fintech Sector. * Leads a Digital portfolio across friendly fraud management systems.* Created go to market plans for multi million dollar opportunity.* Led EAP for major international banking institutions to MVP.* Helped implement new Product Management processes across new organization.
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Director, Product ManagementBlackbaud Oct 2016 - Feb 2019Charleston, South Carolina, UsLed team of seven product managers in a player/coach role to manage a $250M portfolio of 5K organizations. Client base consisted of non-profits and higher education institutions, including American Heart Association, Yale, American Cancer Society, and University of Oxford. Direct go-to-market strategy for new consumer facing product lines. Developed and implemented an end-of-life strategy for major charitable fundraising application. Completed major market assessment for in market product and executed on revitalization and redirection of strategy. Managed team of Product Managers across multiple products, geographies, and market sectors. Built 5-year strategic plan for portfolio of online engagement tools and move to next generation of consumer intelligence. -
Group ManagerBlackbaud Feb 2015 - Oct 2016Charleston, South Carolina, Us Controlled market leading software and worked in Scrum/Agile environment. Managed major change within internal groups to enhance offerings to market Organized product management portfolio for mass market products. Directed team of Product Managers to control suite of online products
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Manager, Product ManagersBlackbaud Apr 2013 - Feb 2015Charleston, South Carolina, UsIn this role Robert manages all the General Markets Internet Product Managers. Robert oversees all of the products Blackbaud has in market for the main part of their market including Sphere, Blackbaud Netcommunity, Blackbaud Internet Solutions and Friends asking friends.
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Senior Product Manager, European MarketsBlackbaud Nov 2010 - Mar 2013Charleston, South Carolina, Us Managed online product offerings for European division of a major software supplier for the non-profit marketplace. Successfully established new product offerings from inception through to contracts and release. Acted as main liaison between US-based product team and the European market. Conducted extensive research work in European market to ensure correct product functionality was brought to market.
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Product ManagerBlackbaud Apr 2007 - Nov 2010Charleston, South Carolina, UsHelped determine technical needs for products within the Blackbaud suite of products for the European Market.
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European Product LeadBlackbaud Nov 2005 - May 2007Charleston, South Carolina, UsSet up and Managed a technical support team from scratch. Also worked closely with products team in the US to determine new features and growth. Helped to create a comprehensive Gift Aid Management offering for the UK market which is still the market leader today 5 years later.
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Principal Consultant, Netcommunity And The Information EdgeBlackbaud Jun 2003 - Nov 2005Charleston, South Carolina, UsIntroduced new products into our services environment and managed those products from inital market discovery to full market implementation. Took Netcommunity from an Early Adopter programme into annual sales in excess of £1Million.
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ConsultantBlackbaud May 2002 - Jun 2003Charleston, South Carolina, UsWorked for 100's of Not for Profit organisations in order to create processes that fit within their environments to get the most out of Fundraising and Online work being undertaken. Focus was on benefit not functionality.
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TrainerBlackbaud Jan 2001 - May 2002Charleston, South Carolina, UsTrained on a variety of leading database products including the Raiser's Edge, Blackbaud Netcommunity and The Information Edge. Was principal trainer for all Online and Business Intelligence products
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Customer Suppport AnalystBlackbaud Nov 1999 - May 2002Charleston, South Carolina, UsSupported the Raiser's Edge product. Was also responsible for creation, implementation and training of Blackbaud.co.uk website and internal Intranet site whilst working within support.
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ChairCumbernauld House Trust Feb 2010 - Mar 2013Robert is the Chair and Founder of the Cumbernauld House Trust. In this position he established a charity for his local community with a focus on built heritage and arts. The new charity has had considerable success in building a movement to challenge issues in the local community and currently has well over 3000 members built in less than a year.
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Customer Support AdvisorCable And Wireless Jun 1998 - Nov 1999Worked within the Internet support team at Cable and Wireless.
Robert Mcallen Skills
Robert Mcallen Education Details
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Glasgow Caledonian UniversityMarketing And Communications -
Reid Kerr CollegeCommunications
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Cumbernauld High School
Frequently Asked Questions about Robert Mcallen
What company does Robert Mcallen work for?
Robert Mcallen works for Grace Hill
What is Robert Mcallen's role at the current company?
Robert Mcallen's current role is Senior Director, Product Management.
What is Robert Mcallen's email address?
Robert Mcallen's email address is ro****@****d.co.uk
What is Robert Mcallen's direct phone number?
Robert Mcallen's direct phone number is +151274*****
What schools did Robert Mcallen attend?
Robert Mcallen attended Glasgow Caledonian University, Reid Kerr College, Cumbernauld High School.
What are some of Robert Mcallen's interests?
Robert Mcallen has interest in Children, Civil Rights And Social Action, Environment, Science And Technology, Arts And Culture.
What skills is Robert Mcallen known for?
Robert Mcallen has skills like Product Management, Crm, Program Management, Fundraising, Management, Saas, Business Intelligence, Customer Relationship Management, Leadership, Enterprise Software, Strategic Partnerships, Cloud Computing.
Who are Robert Mcallen's colleagues?
Robert Mcallen's colleagues are Lyn Whittinghill, Jessica (Pipes) Ford, Jane Vacho, Zunaira Shoaib, Carla Szabo, Dorothy Whitehead, John Eruthickal.
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