Robert Mcfarlane Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Returned on a short term contract to support the sales team with a number of revenue generation projects.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Analysing existing unmanaged accounts within our CRM system for potential revenue generation.★ Identifying and collating over 3000 potential leads from external databases, reviewing and advising on highest potential leads for current marketing campaigns.★ Performing Feeder Market analysis for… Show more Returned on a short term contract to support the sales team with a number of revenue generation projects.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Analysing existing unmanaged accounts within our CRM system for potential revenue generation.★ Identifying and collating over 3000 potential leads from external databases, reviewing and advising on highest potential leads for current marketing campaigns.★ Performing Feeder Market analysis for 21 hotels across UK & Ireland. Show less

Manchester, United Kingdom

Responsible for the analysis of sales data, with a focus on meetings & events reporting, for the United Kingdom, Ireland and Western Europe. Covering 5 countries and over 30 hotels, as well as the clustered sales teams.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Created, updated and distributed standard and ad hoc sales reporting. Allowing senior management to make informed strategic decisions.★ Developed a suite of tools for hotel Meeting & Events… Show more Responsible for the analysis of sales data, with a focus on meetings & events reporting, for the United Kingdom, Ireland and Western Europe. Covering 5 countries and over 30 hotels, as well as the clustered sales teams.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Created, updated and distributed standard and ad hoc sales reporting. Allowing senior management to make informed strategic decisions.★ Developed a suite of tools for hotel Meeting & Events teams, covering areas such as pricing, forecasting, and lost business analysis. Automating manual processes to cut task times down from hours to minutes and increasing scope of analysis available.★ Trained and supported hotel teams with the use of centrally developed tools, via webinar, phone and in person. Increasing hotel users input and engagement with the Area support team.★ As a Master Trainer, supported the launch of Salesforce Lightning across all UK & Ireland sales users.★ Tested and launched a bespoke internal microsite to 30 users, across 2 regions.★ Recognised as Area Support Team member of the Year for the region in 2018. Show less

Toronto, Canada Area

Responsible for the Processing of Renewals and Endorsements for Central Region Non-Programs. Worked closely with Regional Underwriters and Business Analysts to identify best approach to coding large and complex policies. Supported Business Solutions Team with systems testing when needed.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Processed Renewals and Endorsements for Central Region Non-Programs.★ Maintained New Business opportunities in CRM system.★… Show more Responsible for the Processing of Renewals and Endorsements for Central Region Non-Programs. Worked closely with Regional Underwriters and Business Analysts to identify best approach to coding large and complex policies. Supported Business Solutions Team with systems testing when needed.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Processed Renewals and Endorsements for Central Region Non-Programs.★ Maintained New Business opportunities in CRM system.★ Performed Root Cause analysis to help identify causes of discrepancies and errors in data. ★ Trained new users on bespoke ERP System.★ Developed test matrixes and undertook testing of new system features in development region prior to release to all users. Show less

Toronto, Canada Area

Acting as first touch on insurance policies converted over to a new bespoke Enterprise database, to ensure consistency with legacy system data. As well as supporting the National Data Support Team for the Central Region.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Prepare converted policies for renewal in the new Enterprise System.★ Analyse system errors and identify workarounds for issues arising from the conversion process.★ Process Renewals and… Show more Acting as first touch on insurance policies converted over to a new bespoke Enterprise database, to ensure consistency with legacy system data. As well as supporting the National Data Support Team for the Central Region.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Prepare converted policies for renewal in the new Enterprise System.★ Analyse system errors and identify workarounds for issues arising from the conversion process.★ Process Renewals and Endorsements for all Central Region Programs.★ Work with Underwriters to identify potential coding issues and notify the Business Support team. Show less

Preston, United Kingdom

Undertook a 12 week placement assisting the LIS Timetabling Team as they migrate to a new timetabling software, focusing on the Car Park Booking Process.Key Roles Include:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Working with stakeholders to map the current process★ Producing As-Is Documentation★ Working with stakeholders to map the future process ★ Producing To-Be Documentation★ Testing functionality of the new process

Leamington Spa

Supported the Divisional Sourcing Manager and Operations team on day-to-day tasks, as well as a variety of projects.The role allowed me to work closely with sites across UK, Europe, US, China and Dubai. Building experience of working effectively and professionally, in a fast paced, multinational team.Key Roles Included:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Reporting of Key Sourcing Metrics, Commodity Tracking and Spend Analysis.★ Review and Improvement of Key… Show more Supported the Divisional Sourcing Manager and Operations team on day-to-day tasks, as well as a variety of projects.The role allowed me to work closely with sites across UK, Europe, US, China and Dubai. Building experience of working effectively and professionally, in a fast paced, multinational team.Key Roles Included:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬★ Reporting of Key Sourcing Metrics, Commodity Tracking and Spend Analysis.★ Review and Improvement of Key Sourcing Metric Reporting Processes.★ Assisted the Coordination of Energy Contracts for Cooper Industries sites, within the UK.★ Performed Root Cause Analysis to highlight potential areas of performance improvement.★ Developed skills in systems such as Business Warehouse and SAP. Show less

Toronto, Canada

Worked as part of the Retro AML team,of roughly 100 staff. Dealing with a Government Generated Designated Individuals/Entities list and Sanction Laws to identify persons or entities that may be laundering money or funding terrorism, in regulation. Originally as an I1 Level Adjudicator but later promoted to an I2 Level Adjudicator.Key Roles Included:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬I1 Level: ★Analysed initial alerts generated matches by potential… Show more Worked as part of the Retro AML team,of roughly 100 staff. Dealing with a Government Generated Designated Individuals/Entities list and Sanction Laws to identify persons or entities that may be laundering money or funding terrorism, in regulation. Originally as an I1 Level Adjudicator but later promoted to an I2 Level Adjudicator.Key Roles Included:▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬I1 Level: ★Analysed initial alerts generated matches by potential matches.★Either excluded or escalated alerts for further investigation, based on analysis undertaken.★Used various AML systems, Databases, Internet research and additional tools.I2 Level:★Dealt with alerts escalated at I1 level, due to inability to clear.★Used additional resources to either exclude alerts or report for Enhanced Due Diligence ★All duties were performed in conjunction with defined processes and legislation. Show less

Post Graduate Certificate, Project Management And Personal Development

Modules ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ Project Team and Leadership Development, Strategic Project Management, Enterprise.

Ba(Hons) Business Studies, Business, First Class Honours

Activities and Societies: M and M Peer Mentoring, LaunchPad Business Development Programme Final Year Modules.

A-Level

Business Studies (B) Psychology (C) Government & Politics (C)