Robert Mcgraw, Mba, Cptd Email & Phone Number

Westfield, New Jersey, Us

Driving performance outcomes! We offer courses, assessments, coaching, custom design, and consulting. Bring us your performance problem and we will solve it!

Glendale Heights, Il, Us

Drove a 45% increase in sales staffing through TA process refinement, ATS implementation, and expanding sourcing staffing. Resulting revenue forecasts were +30% year over year.Reduced the 90-day voluntary termination rate by 20% and improved new hire survey responses by redesigning the sales career path and designing a skills-based sales onboarding Boot Camp.

Saint Louis, Mo, Us

Abbott Park, Illinois, Us

Develop & deliver technology, programs, curricula and courses to increase the efficacy of global commercial leaders in the Diagnostics Division.

Chicago, Il, Us

Led global TD COE staff of nine and managed a $3.5M budget to deliver results for full spectrum talent development including leadership development, operations technical training, professional training, tuition reimbursement, LMS administration, software implementation & support, onboarding, DE&I, cyber security, safety, LEAN, competency model authoring and implementation, performance management process design.Achieved a 270% ROI in 6 months through WalkMe purchase and implementation supporting Oracle HCM.

Chicago, Il, Us

Led staff of four who delivered results in leadership development, operations technical training, professional training, tuition reimbursement administration, LMS administration, and e-learning development.

Chicago, Il, Us

Led staff of one and developed and delivered product, safety, and professional training for customers, field service, engineering, and sales.

Chicago, Il, Us

Develop and deliver product, safety, and professional training for customers, field service and engineering. Performed 9-box talent prioritization as the basis for succession planning.

Waltham, Ma, Us

Fueled 35% growth in the business including 55% growth in international markets by offering training throughout the globe, often through translators.Increased customer satisfaction with recommended products from 63% to 98% in the first 18 months as the Technical Trainer.Led the assessment, development, coordination and global delivery of training to drive revenue growth. This included technical, service, leadership and other workforce skill development.Managed the final months of an enterprise wide learning management system installation resulting in the project being delivered on time and 20% under budget.Designed and managed an 18-month leadership development program for mid-level managers and employees. Activities included design, budgeting, administration, coordination, communication, and close. Originated the idea for a chemical compatibility app, sold it to management to secure funding, and drove it to completion as the project manager. It now averages 100 downloads per week.Received 2007 Process Improvement Facilitator of the Year Award

Waltham, Ma, Us

Develop, Deliver and Coordinate Technical Training for Domestic and International Associates

Waltham, Ma, Us

Led team of logistical and technical support professionals supporting S.E. Asia and the Middle East. Team Provided Premier Service in Compliance with Export Regulations.Classified Products and Assigned ECCN Based on US 21CFR2B231.

Waltham, Ma, Us

Responsible for technical support of the full breadth of the product line in a call center environment. Applications covered fluid handling, electrochemistry, laboratory instrumentation, and process controls. Additional duties included coaching and supporting other specialists.

Waltham, Ma, Us

Responsible for technical support of the full breadth of the product line in a call center environment. Applications covered fluid handling, electrochemistry, laboratory instrumentation, and process controls.

Master Of Business Administration - Mba, International Business

Fostering Diversity And Inclusion

B.S., Aviation Management