Robert Christy Email & Phone Number

Durham, NC, US

• Assisted dying sister with cancer treatments. Passed in 2024
• Currently studying for SHRM-SCP Certification; sitting for the test in Q4 2025.
• Attending LinkedIn certificate training in Excel Pivot Tables and virtual Microsoft 365 classes in Excel, Word, and PowerPoint.

Durham, North Carolina, US

My responsibilities included the accurate and timely processing of timesheet collection and entry. Accuracy and diligence are crucial when handling confidential employee information, including salary, withholding allowances, deductions, etc. It is important to stay up to date on state and federal HR laws, regulations, policies, and statutes.

Durham, North Carolina, US

• Leveraged a web-based platform, Paylocity, to assist the payroll manager with biweekly payroll processing for 250+ employees; ensured compliance with all state and federal HR laws, policies, and statutes.
• Accurately collected/entered timesheets and processed payroll change forms for new hires, terminations, salary increases, withholding allowances, deductions, etc. Key Accomplishments:
• Gained proficiency in payroll processing, tax regulations, and software systems.

Raleigh, NC, US

I managed the benefits plans for over 850 employees while keeping expenses within budget. I also acted as a liaison for external services and plan administration, conducted monthly audits, and reviewed quarterly group health and dental claims. Additionally, I successfully completed Open Enrollment virtual meetings and answered employees' questions.

Raleigh, NC, US

• Administrated health, wellness, and retirement benefits/programs for 950+ employees in 11 states; served as benefits SME, providing benefits information to employees, vendors, managers, and other parties.
• Coordinated employee benefits enrollment, planned open enrollment, completed open enrollment virtual meetings and assisted with onboarding activities.
• Ensured all benefits plans complied with company policies/procedures, plan documentation, contractual arrangements, and regulatory requirements.
• Coordinated leave of absence plans and counseled employees on leave of absence processes and benefits.Key Accomplishments:
• Contributed to the development of organizational guidelines and procedures.
• Resolved issues regarding benefits invoice discrepancies by researching and analyzing data to reconcile the invoices.

Durham, NC, US

• Administered benefits and payroll for a staff of how 100+ while adhering to company best practices.Key Accomplishments:
• Collaborated with the VP of HR and HR Department managers to select a new HRIS for the company.

• Facilitated delivery of proprietary benefits management processing for Fidelity Investments clients.
• Developed program objectives in introducing Fidelity's new Benefits software; ensured payroll and benefits matched in reporting systems.
• Logged into Tier 3 inquiries and ensured Tier 1 follow-up using the ServiceNow case management system.Key Accomplishments:
• Clarified and corrected payroll and benefits entries in three clients' open enrollments; communicated employee corrections to clients as needed and to software teams for corrections in other clients’ programming.

I supported program objectives and worked independently to achieve multiple objectives. I helped to support the delivery of proprietary benefit processing for the Health and Welfare Division Open Enrollment at Fidelity Investments, logging third-level inquiries and ensuring follow-up using the ServiceNow case management system.

Chapel Hill, North Carolina, US

I have provided analytical and Lawson payroll reporting for the Payroll Department. Additionally, I have demonstrated my ability to work effectively in a diverse workforce. I evaluated potential issues or service needs and formulated strategic responses. Moreover, I administered employee training regarding payroll-related systems, including timesheet entry.

Chapel Hill, North Carolina, US

• Addressed employee inquiries regarding payroll-related systems, including timesheet entry, online access, and pay statements for the organization with 16 medical locations and 30,000+ employees.Key Accomplishments:
• As Program Manager, installed Foreign Nationals Tax software to verify foreigners' tax status while working in the US; trained three colleagues on the software. Collaborated with IT for security-related and database.

Provided full-time care for elderly mother,92 years old, and father, 92 years old (a 100% disabled veteran).

Care for my two elderly parents, a 92-year-old disabled military veteran and my mother

South Bend, IN, US

I guided Benefits, Payroll, and HRIS to executives, managers, HR services, and other professionals. I helped evaluate and improve corporate HR processes and strategic initiatives. I focused on continuous improvement initiatives, compliance adherence, and escalation processes to create faster solutions for employee relationships. Additionally, I presented a.

Hanover, Maryland, US

• Managed an area of Total Rewards, internally and externally, as its Subject Matter Expert (SME), specializing in administration, assessment, and increasing employee engagement and retention in Benefits, Payroll, and.
• Conducted training needs analysis to ensure an improved and streamlined HR communications functionality by developing a training program for 16 benefits specialists, HR generalists, and payroll team members.
• Implemented revised payroll and benefits escalation processes (via ADP Workforce) to address and quickly resolve management/employee queries; increased HR responses to employee and management queries by 47%.

Leesburg, IN, US

As a senior HR staff member, serving C-Suite stakeholders and managing over 1,000 union and non-union employees across seventeen locations in four states. I have ensured compliance with employment laws while managing Health and Welfare sustainability programs for employees. Additionally, I have converted health and welfare benefits systems to a KRONOS HRIS.

Leesburg, IN, US

• Oversaw benefits administration for 500+ union and 500+ non-union employees across four states and seventeen locations.Supervised Benefit SpecialistKey Accomplishments:
• Recouped $50K in fees and erroneous claims by instituting billing reconciliations for benefits carriers. The total recapped was more than $150,000.
• Recommended changes to the benefits and wellness plan to the company leadership: Established a competitive benefits plan by analyzing and evaluating the cost and design of two existing plans against those of similar.
• Designed and implemented a company-wide wellness program, which included outcome-based initiatives, healthy lifestyle programs, and special events; ROI analysis of the program exceeded company benchmarks by 28% in.

US

As a leader, I utilized my skills to define, build, and implement HR strategies and solutions that added value to the business. I also compiled talent and organizational assessments and encouraged a collaborative culture to achieve functional excellence.In addition, I have proven expertise in understanding and using an integrated ADP automated payroll.

I oversaw various business practices, including processing payroll through ADP, developing benefits strategies, and creating job descriptions. I also designed consistent salary structures and incentive plans to keep up with our competitors. Additionally, I compiled operational and workforce labor reports and analyzed training progress reports to identify.

I helped a 22-year-old company that specialized in hybrid consumer electronics and custom electronic system low-voltage contracting become a more efficient and effective business for residential and commercial clients. My responsibilities included overseeing all aspects of management practices, such as managing finances, workforce planning, IT, HR.