Robert Mcnamara Email & Phone Number

Bristol, Gb

Burton Upon Trent, Staffordshire, Gb

Hinckley, Leicestershire, Gb

Stoke-On-Trent, England, Gb

Leading the technology team within Water Plus including support services, Application development and testing and solution hosting via Microsoft Azure.About Water PlusA joint venture between United Utilities and Severn Trent, two companies that have been in the water market for years. We’re the largest water retailer in the UK and with over 400,000 customers, you can be sure we really understand your needs.We service the full spectrum of business customers, from small independents to the largest national chains, so whatever level of support you need, we already know how to make it easy and straightforward every step of the way.

York, England, Gb

Board level responsibility for all aspects of the IT and Logistics departments within Private Equity backed high street and ecommerce Shoe retailer.Appointed as IT and Logistics director for Jones Bootmaker with a turnover of £48 million with 75+ stores and a growing ecommerce websiteProvide the IT strategy to lead struggling internal team to meet short and long term business requirementsDefine and rebuild internal IT team to improve business support and project delivery functionManage all aspects of Logistic function including inbound, outbound store replenishment and ecommerce orders.

Working as Chief Technology Officer for online bathroom retailer. Responsible for all infrastructure, Software, ERP, Infrastructure, Development, Website and Infrastructure systems.

Working as Head of IT for Medco Health Solutions which have an annual turnover of over £189 million pounds. This role is to manage the entire IT team including infrastructure, software development and support. Leading a larger IT team, the IT team supports all aspect of the business from logistics, Customer call centre, Finance and support. Key responsibilities include system and process efficiently, system and infrastructure improvements and Disaster recovery.I provided the key point to contact between the IT department and the business to fully understand their requirements and provided detailed scoping and functional documentation. Key achievements • System availability increased from 88.2% to 99.7%• • Support agreements in place for core systems• full business disaster recovery solution in placeo Full DR server room and secondary server roomo Back up down to 15 minutes from 9 hourso Scaleable back up solutiono System roll back down to 15 minutes from 6 hours• IPad solution scoped, developed and implemented into 50+ nurse team• 7 High priority business requested projects scoped, developed and implemented• New MIS system implementedo Full system upload recreated to allow exceptions• Supplier and customer relationships improved.

Gb

Head hunted by the Chief Operating Officer of the Webb Group (Venture Capitalist owned with a turnover of over £160million) as Head of Business systems. This role is managing the entire IT department consisting of 17 people with a budget of £1.2 million. The department is spread over 3 areas, IT system Development, Support and infrastructure. All development is managed in house on platforms such as Visual Basic, C++ and database driven by Sql and Oracle. We have undertaken some major IT related projects including PCI compliance for the entire business, Disaster Recovery, Improved business processes within Webb group and team restructuring. I also sit on the Senior Management team to the board on all business and IT related aspects. This includes 5 year planning, business change programme and budget control. During my period with the company I have renegotiated 3rd party contract and demonstrated cost savings and with additional service improvements.

Coventry, England, Gb

Managed large business and IT programmes including intergration of automatated dispensing solutions

Manage a development and infrastructure team in the development, implementation and ongoing running of software products. Responsibility for company and application infrastructure and hosting.Full budget and project management control.3rd Party supplier and customer management

Ru

Project Leader working on the year 2000 project for the retail division.Moved onto implementation projects for Vision Express, specsavers and WH Smith. Promoted to Project Leader in the Large Project division working on the Law courts upgrade project.I had complete project control including:-PlanningResourceBudgetRiskTimeline

Us

I was responsible for the complete customer relationship which included implementation, training, business development and contract negotiation.My other responsibilities also included the development and introduction of new products into the UK market, large scale customer implementation and junior staff mentoring.

Education record

Education record