Rob Fournier Email & Phone Number

Tampa, Florida, United States

Responsible for the accurate inspection and estimate of damages payable to insured as incurred through various natural disasters. Responsibilities include contact with insured through entire process, inspection and documentation of damage to residential and farm properties, accurate creation of damage estimates, settlement/payment, as well as expert understanding of various homeowners' insurance policies written by multiple carriers.

Tampa/St. Petersburg, Florida Area

Responsible for the creation and migration of eLearning content for the Crowd Wisdom LMS platform. Duties include the migration of content from competitor LMS environments, as well as the fresh creation of new content to be used within the Crowd Wisdom LMS.

Tampa/St. Petersburg, Florida Area

Responsible for the documentation, testing, replication, and validation of software defects reported by clients using the Yourmembership AMS. In 10 months of service in this position, a defect backlog reduction of 39% was achieved.

Tampa/St. Petersburg, Florida Area

Currently responsible for the writing, production, and presentation of a complete Adult Learning program for non-technical users of a proprietary SaaS platform. This SCORM program is an interactive experience, created with Adobe Captivate, Premiere Pro, and Microsoft Powerpoint to provide the in-depth lessons needed to transform novices into experts.In addition to the full creation of interactive eLearning courses, regular duties include the creation of written training documentation, sales and conduction of on-site product training, as well as the presentation of live training webinars to audiences ranging from 1 to 1,000.

Tampa/St. Petersburg, Florida Area

Responsibilities include the dedicated management of implementation projects for new and current clients of Yourmembership.Within this role, a major focus is the effective development and management of business process, documentation, and technical demonstration of the YM Mobile event app offering.Daily activities include client-oriented technical training for those new to working within a proprietary SaaS platform, as well as the interpretation and import of various types of membership data. In addition, creation and editing of HTML/CSS for front-end web content, art work (Photoshop/Illustrator) for the use in white labeled mobile apps, and the execution of various creative requests are performed as necessary.

St. Petersburg, Fl

Duties involve client facing support services, including:- Identification and solution of client concerns- Education of site administrators on effective use of a proprietary SaaS platform- Creation and adjustment of HTML and CSS for effective web and e-mail marketing usage- Communication of client use case for product enhancement

Responsible for the development and implementation of sales and growth strategies for Intel products at Tech Data. Duties include achieving a quarterly sales goal in excess of $15M. Routine oversight of sales team negotiation, special pricing arrangements and stock rotation while providing personal service to Tech Data resellers.

Responsible for the development and implementation of outbound sales and marketing campaigns for various Tech Data clients.Daily activities included consultation of client needs and expectations, creation of marketing materials to be presented to interested prospects, the writing and QA of telemarketing scripts, training of new associates, as well as the actual campaign calling and activities themselves.

Responsible for the promotion and sale of season ticket, suite and sponsorship packages for Tampa Bay Lightning, Tampa Bay Storm and St. Pete Times Forum events. Cultivated over $60,000 in sales from May 2008 to November 2008.

English

Activities and Societies: UF Ice Hockey (2005-2006)Attended the University of Florida from 2005 through 2008.

Associate Of Arts