Robert Frame Email & Phone Number

Robert Frame is a Senior Manager Customer Support at Adobe. He possess expertise in agile methodologies, saas, sdlc, linux, management and 12 more skills. Colleagues describe him as "I worked with Rob for more than 10 years and watched him grow from a team lead to a strong manager. Rob has strong ethics and a high personal standard that results in quality work. As a manager/leader - I depended on Rob’s values and follow through, allowing me to focus on other tasks while Rob managed his team, his customers and his projects without intervention. Rob is team oriented and thinks “team first” — he changed the morale of the team he was promoted to manage and they moved from a frustrated team to a high performing team with an “us” value, transformed from “me” value. Additionally - I depended on Rob to help me with regular metrics and KPI’s. His analyst background gave him great quality values and ideas about how to measure success and those obtuse guides like “complexity” that are so critical in Customer Support functions. I enjoyed having Rob on the team and would happily work with him again! " and "Rob was the go-to person for support managers world-wide at Rational for his ability to generate even the most complex reports out of our succession of case management systems. In addition, Rob was able to clearly capture, define and document support processes and thereby played a very important role in our Siebel implementation. Working with Rob was easy even though we were 9 timezones apart most of the time. Rob's dedication, reliability and team spirit make him an asset for any organization he works for."

Listed skills include Agile Methodologies, Saas, Sdlc, Linux, and 13 others.

• 

  Senior Manager Customer Support

  Adobe

  Banks, Or, Us