Motivated and multidisciplinary engineer with a strong passion for aviation safety, flight operations, and aerospace developments across both commercial and defence sectors. Currently serving in Boeing Global Services, I provide technical publications support within the Customer Support Maintenance Engineering team, ensuring that operators receive comprehensive maintenance documentation.Since joining Boeing in 2023, I’ve been responsible for responding to operator BCS cases and authoring the Aircraft Maintenance Manual (AMM, FIM and SDS). The work scope covers a range of ATA chapters for all levels of maintenance, retrofit, and repair on the 737-NG and 737 MAX.As a cross-cultural collaborator, I’m dedicated to fostering professional growth and community engagement within Boeing. I volunteer as a Community Outreach Lead and serve on the board of BAPA Europe, where I help lead initiatives that promote development and support for our professionals.I’m fluent in English, with conversational skills in Thai and basic Spanish. Having grown up across multiple countries, I bring adaptability and a cosmopolitan perspective to my work, with the ability to connect effectively in diverse environments. Dual national UK/RO.
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Technical Engineer IiBoeingNewcastle Upon Tyne, Gb
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Support Engineering Data SpecialistBoeing Sep 2023 - PresentWelwyn Garden City, England, United KingdomIn this role, I create, change and revise airplane maintenance publications using a variety of automated research tools and authoring systems, for commercial platforms including: 737-600/700/800/900 (-NG), 737-7/8/8200/9/10 (MAX), and 777-200/300.Responsibilities include:• Reviewing queries via BCS and providing informative responses and change commitments to operators.• Researching and evaluating engineering source data and specifications.• Developing and maintaining technical publication elements to include theory of operations, flight manuals, testing and troubleshooting procedures, illustrated parts breakdown, removal and installation procedures and schematic diagrams, across a variety of ATA chapters.• Coordinating the preparation of illustrative materials.• Conducting quality and in-process reviews and validation of technical publications.• Assisting with the development of multiple publication elements for all levels of maintenance, retrofit and repair.• Assisting with the collection, research and analysis of source data.• Assisting in analyzing technical requirements to determine project scope and deliverables.
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Board Member, Community Outreach Lead - Bapa EuropeBoeing Jun 2024 - PresentWelwyn Garden City, England, United Kingdom• Lead strategy for volunteer opportunities that meet member and local community needs.• Align activities with local Boeing Global Engagement efforts.• Facilitate BRG exposure and connection with new employees through Boeing Asian and Pacific Association (BAPA) events.
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Team MemberSsp Group Plc May 2022 - Oct 2022Newcastle Upon Tyne, England, United KingdomIn this role, I worked across F&B units at Newcastle International Airport:• Enhanced customer experience and loyalty by anticipating distinctive customer needs and tailoring the experience toexceed expectations.• Commended by stakeholders for an exceptional service attitude that raised frequent positive Tripadvisor reviews, byrefining customer-facing service standards and hospitality delivery.• Managed operations with professionalism, with customer and colleague welfare and satisfaction at the forefront.• Demonstrated proper knowledge of products in compliance with branding standards, while operating the unit from open to EOD close.
Robert Head Education Details
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First-Class Honours -
Distinction * Distinction
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St Aidan'S Catholic AcademyGeneral Certificate Of Secondary Education -
Garden International School Rayong
Frequently Asked Questions about Robert Head
What company does Robert Head work for?
Robert Head works for Boeing
What is Robert Head's role at the current company?
Robert Head's current role is Technical Engineer II.
What schools did Robert Head attend?
Robert Head attended Newcastle College, Newcastle College, St Aidan's Catholic Academy, Garden International School Rayong, Singapore International School (Sis), British International School Ho Chi Minh City, The British School Al Khubairat.
Who are Robert Head's colleagues?
Robert Head's colleagues are Jill Thonssen, Jeffrey Linton, Hasan Delli, Judd Hall, John Sidorek, Collin Gardner, Brandon Coyle.
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Robert Tan
Cambridge1cambridgeconsultants.com1 +161753XXXXX
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2rlagroup.net, rlagroup.net -
ROBERT HEAD
Active Third-Ager | Former Reward Consultant | Reward Director | Human Resources ProfessionalWeybridge
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