Robert Mifsud Email & Phone Number

Tokyo, Japan

Langenhagen, Lower Saxony, Germany

Hannover, Lower Saxony, Germany

Hannover Area, Germany

As Senior Manager Global Client Services within the EMEA Regional Headquarters of Konica Minolta, I am in charge of the company's Global Client Services center (GCS) within the EMEA operations. The GCS supports Konica Minolta's global corporate customers in a centralized and consolidated form across the globe by providing remote services and coordinating.

Hannover Area, Germany

My main responsibilities within the Service and Support Division of Konica Minolta's European headquarters included the coordination of service and support issues for Global Major Accounts. My involvement within the customer life cycle was mainly in the initial acquisition stage up to Proof of Concept and Pilot implementation stages.I was also involved in.

Malta

As Business Development Manager, I was responsible for developing the business in the Central Asia, Middle East and Africa regions. This was done by supporting approximately 30 distributors in this area through marketing events, support initiatives, sales training, product management information as well as pre-sales support. I performed these tasks with.

Hannover Area, Germany

As Service Director for Konica Minolta Global Business Services, I coordinate service design and operation activities from the three Konica Minolta regional headquarters worldwide in order to provide customers having a global contract with a centrally consolidated service through central points of contact and local worldwide onsite operations.

As Director of Operations at MICS, I was pivotal in transforming the Institute to become one of the leading IT and Business Skills provider on the island at the time. I was in charge of various tasks at the Institute, from Marketing to HR, day to day administration and also long term accreditation issues. Under my management, the Institute was transformed.

My function as Project Sales Manager at Office Technology Ltd. involved mainly direct contact with a large number of clients from the Oil Sector in Libya. As OTL was the distributor in Libya for Konica, Oce and Minolta, I gained good experience in product area of printing equipment and related technologies through various training courses attended at the.

Office Electronics was the distributor in Malta for Konica products at the time. This included both Office Equipment and Photography related products and services. As Product Manager, I was in charge of the sales operations for the office equipment side of the business. This included gaining extensive product knowledge and applying this through key account.

At Megabyte Ltd, I had the responsibility of Product Management for Epson products as sole distributors for Epson products in Malta. Throughout my appointment, I developed a network of resellers and implemented a cross media marketing campaign for the brand. I was also involved in stock handling and ordering as well as bid preparation for tender requests.