Dedicated Customer Success Manager with 11 years' customer facing experience, with five years’ sales experience and over eight years in office administration. Proven track record selling and exceeding all targets. Great at building rapport with clients of various levels. Knowledge on how to effectively manage expectations. Confidence acquiring new business leads. Excellent attention to detail and experience working in busy environments to strict deadlines with a high-quality output. Adept at working both in a large team and individually by managing own workload. Understanding how to project lead effectively by supporting the team while also sticking to deadlines. Proficient computer skills and in Microsoft Office package as well as great experience with various administrative tasks.