Robert Lewis, Cfe Email & Phone Number

Rockledge, Florida, United States

• Collaborate with owners on strategic plans to grow sales and business operations and improve operational efficiency across the franchise network.
• Analyze data to determine areas for improvement; present franchise owners with data-driven recommendations and action plans.
• Train and mentor franchise owners and lead effective implementation of new products and programs to drive continued growth and revenue.

Anaheim, CA

Responsible for supporting a franchise network of more than 100 locations throughout North and South America by providing on-site consultation in the areas of increased revenue generation, profitability, sales, marketing, efficient operations, and key vendor and partner relations.Key Responsibilities Include Developing and Executing the Company’s Strategy.

Anaheim, CA

Responsible for supporting a franchise network of more than 40 locations throughout North and South America by providing on-site consultation in the areas of increased revenue generation, profitability, sales, marketing, efficient operations, and key vendor and partner relations.Responsible for the documentation, education and effective execution of the.

London, United Kingdom

Responsible for supporting a franchise network of more than 50 locations throughout Europe by providing on-site consultation in the areas of increased revenue generation, profitability, sales, marketing, efficient operations, and key vendor and partner relations.Key Responsibilities Include Developing and Executing the Company’s Strategy to Drive and.

London, United Kingdom

As part of the International team based in London, provide direct support to more than 40 European franchise locations, including delivering on-site training events, facilitating the implementation of key programs, assisting new franchise locations with start-up activities and providing on-site consultation to management all designed to drive increased.

As part of the New Horizons University team, researched, developed and delivered training in support of a network of nearly 200 franchise locations in North America, including beginning and advanced line-level sales training, sales management training and technology training. Collaborated with top management to write printed materials and speeches for.

As part of the IT team, researched, developed and delivered both printed documentation and training for key technologies used in the day-to-day operations of a worldwide network of more than 280 franchise locations.

Designed, created and implemented the curriculum for a company-wide training program including trust & feedback training, vision/mission/values training, new-hire orientation, safety training, unlawful harassment prevention training, customer service training, change management training, facilitation training, team development training, loss prevention.

Developed Consumer Affairs training program from the ground-up including all printed training curriculum and reference materials. Developed new training methods used to educate both internal audiences and external customers. Created new and more informative reporting procedures and processes including trend analyses for general department activity as well.

Created new contact management system converting from handwritten contact management to an Access database computer system. Developed an extensive background in product knowledge and technical concepts. Responsibilities included resolution of warranty issues with consumers and dealers, technical advice, product recommendations, and administration of.