Robert Monde Email & Phone Number

Jupiter, Fl

I’m currently working in a relationship-focused role for a software development firm that provides SaaS-based services including desktop remote control, classroom management, and asset management. My day-to-day responsibilities revolve around growing revenue from existing accounts, conducting prospecting to locate new accounts, and communicating the value of education management solutions to non-technical educators. Over the course of my tenure with NetSupport, my dedication to nurturing relationships with existing accounts and engaging in guerilla sales tactics to locate decision makers has proved successful in growing year-over-year business. In addition, I also frequent trade shows as a vendor and individual to observe industry trends and located new connections.

Boca Raton, Fl

Prior to joining the NetSupport team, I worked in a client-focused role with CrossTec Corp. As an Account Manager, I was responsible for promoting IT asset management solutions to technical professionals (IT/Network Directors) and communicating the value of classroom management solutions to educators with varying levels of technical sophistication.

Boca Raton, Fl

I joined the Command Software Systems team in a customer service/support role that was focused on providing phone-based technical support to an existing customer base. After developing an in-depth understanding of the product line and customer profiles, I was promoted into a sales role. As part of the sales team, I was tasked with offering security and anti-virus solutions to B2B clients in the private and public sector including businesses and educational institutions. During my time with Command Software Systems, I tripled annual sales of IT security products by taking the time to create tailored solutions for each sales prospect and existing client. In addition, I worked to identify key decision makers through relentlessly prospecting and engaging in targeted follow-up activities driven in large part by time management.