Bob Morgan Email and Phone Number
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• Senior Operations and Information Technology Executive with proven management skills balanced with technical proficiency, business savvy, and strategic vision. • Strong assessor of risk and well tested business judgment while complying with business continuity and Sarbanes-Oxley (SOX) requirements. • Skills include: IT and System Integration; Strategic Planning and Implementation; Business Continuity; Global Leadership; Change Control; Disaster Recovery; Regulatory Applications; Fixed Income Subject Matter Expert; Project Management; and Incident Management.I am characterized as a leader with high integrity and both strategic and tactical experience who effectively manages well in a change intensive environment. I strive to work smart, communicate well, make tough decisions and build quality teams that consistently achieve productivity improvements. I really enjoy deconstructing complete processes to discover more efficient ways to achieve goals.I am most proud of my focus to discover root cause and implement measures to prevent recurrence of problems as well as my integrity to ensure that we're always do the right things in the right ways.
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Chief Information OfficerPrimeway Federal Credit Union Nov 2017 - PresentHouston, Texas, UsChief Information Officer at PrimeWay Federal Credit Union
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Director Of Business Application Support & DevelopmentAlert Logic Apr 2016 - Nov 2017Eden Prairie, Minnesota, UsManage Alert Logic’s Corporate Business Application Support & Development.My team manages approximately 40 applications used to support business functions at Alert Logic. Some of our key applications include Salesforce.com, Zuora, and related applications.We are responsible for the development, support, and strategic road map for the applications. -
It And Operations ExecutiveMorgan Consulting Jan 2015 - Apr 2016Melbourne, Victoria, AuProviding consulting services for Oil and Gas, Insurance, Banking, and Non-Profit companies. -
Executive DirectorJpmorgan Chase Jan 2012 - Sep 2014New York, Ny, UsExecutive Director, Technology (2012 - 2014)• Managed a 35-person team providing L1 & L2 support for over 400 applications that perform all back office trading functions (clearance and settlements, accounting, confirmations and statements, regulatory, reconciliations, and reporting) for all products including Commodities, Fixed Income, Currencies, FX, and Equities.• Coordinated global (NA, India, England, and Singapore) 24x6 mission-critical application support teams for $2T/daily suite of Fixed Income, Regulatory, and Finance applications.• Consolidated disparate teams from five different locations into one centrally located, 35-member culturally diverse team to leverage synergies.• Responsible for ticket management, incident management (both proactive and reactive), root cause and prevention, change control reviews, batch monitoring, Disaster Recovery tests, SOX reviews, and releases. • Led strategic process change for a clear ‘Operate Engagement Model’ to provide quicker, better, and more transparent responses to users.• Instituted ‘Improvement Days’ to allow team members to focus on improving items of their own choosing to make their day-to-day job better.• Provided Houston Technology site leadership and organized committees to increase morale and cooperation between teams, and organized special projects.• Experienced supporting both in-house and vendor applications. • Relentless focus on improving Incident Management processes and communications. Initiated clear documentation for all team members to understand how’s, why’s, and who’s of communication. -
Vice PresidentJpmorgan Chase Jan 2008 - Jan 2012New York, Ny, UsVice President, Technology (2007 - 2012).• In 2008, received the increased responsibility of managing a 25-person team providing L1 and L2 support for all back office trading systems in the bank. This effort included a massive knowledge transfer from employees in Australia to Houston. • Managed a team of seven people supporting six applications used by the Fixed Income back office trading organization.• Led a team responsible for identifying and reducing service desk tickets by 40% for the Fixed Income application suite (in-house and vendor). This was primarily accomplished by eliminating root causes and providing a front-end Q&A for users to find answers after detailed reviews. • Identified and eliminated repeat issues through problem management processes.• Merged heritage Bank One and heritage JPMorgan applications and processes.• Mentored and grew inexperienced team into high-performing support team.
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Technology SupportBank One 2007 - Jan 2008Us• Educated technology team on business processes to provide more effective support.• Conducted reviews of business process, functional, and technical issues with Application Development, Middle Office, and Back Office teams.• Implemented new Mortgage-backed securities end-to-end application process.• Vendor management to streamline processes and reduce support tickets.• Managed all Disaster Recovery tests including secondary site to secondary site communications.
Bob Morgan Skills
Bob Morgan Education Details
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Gies College Of Business - University Of Illinois Urbana-ChampaignMarketing -
Mascoutah High School
Frequently Asked Questions about Bob Morgan
What company does Bob Morgan work for?
Bob Morgan works for Primeway Federal Credit Union
What is Bob Morgan's role at the current company?
Bob Morgan's current role is Chief Information Officer at PrimeWay Federal Credit Union.
What is Bob Morgan's email address?
Bob Morgan's email address is bm****@****gic.com
What is Bob Morgan's direct phone number?
Bob Morgan's direct phone number is +177326*****
What schools did Bob Morgan attend?
Bob Morgan attended Gies College Of Business - University Of Illinois Urbana-Champaign, Mascoutah High School.
What skills is Bob Morgan known for?
Bob Morgan has skills like Business Analysis, Trading, Equities, Trading Systems, Vendor Management, Fixed Income, Project Management, Risk Management, Management, Options, Technical Support, Disaster Recovery.
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