Robert Moses Email & Phone Number

Indianapolis, In, Us

Chicago, Illinois, Us

• Lead engagement teams in planning and executing cybersecurity projects.• Perform cybersecurity assessments based on NIST CSF, ISO 27001, CIS Controls, GLBA, FFIEC CAT• Develop security policy and requirements documents as well as cloud security guidelines.• Contribute to the ongoing development of security and control assessments.• Provided expert guidance on Azure cloud security and architecture for a large client deployment.

Chicago, Illinois, Us

• Led the overall day-to day operations of the MDR team's Security Intelligence Center.• Served as tier two/three SME for alerts and incidents and lead post incident review and reporting.• Developed and Managed team metrics and KPIs to ensure service quality and meet SLA targets.• Supported the MDR platform including a variety of technologies including AKS, Event Hubs, Function Apps, Azure DevOps, and Elastic Cloud deployments.• Managed client relationships, communications and contracts.• Contributed to the ongoing development of the MDR solution with updates to alert logic and uses cases.

Olathe, Kansas, Us

• Led and oversaw daily security team functions including supporting and monitoring security tools, deploying new SIEM solution, conducting network and web/app vulnerability testing, and supporting IT operation and incident response.• Coordinated and assisted with security and compliance activities as part of cloud migration projects.• Created update processes for vulnerability management, cloud vulnerability management (containers, storage, etc.), penetration testing and proactive security monitoring as well as developing security metrics and KPIs.• Assisted in security training content development and delivery.• Supported and enabled the compliance team through risk assessment and managing corrective action plans

Greensboro, Nc, Us

• Engaged clients as a vCISO/Information Security Officer, building and managing security programs, assessing risk, compliance and security posture, audit remediation, vulnerability assessments, developing and testing BCDR plans, and advising on cybersecurity issues.• Advised clients and internal teams on cybersecurity issues and best practices.• Performed security, vulnerability and BCDR assessments.• Developed Security Assessment process and deliverables and serve as subject matter expert for client engagements.• Served as Primary IT point-of-contact for client IT Audits, Security Reviews, Penetration tests and Remediation projects.

Greensboro, Nc, Us

• Engage clients as a vCIO/IT Director, executing IT planning, budgeting, resourcing, decision making and policy development; and manage and direct IT operations.• Work with clients directly to develop annual strategic technology roadmaps.• Advise clients and internal teams with recommendations on overall IT best practices.• Perform network assessments.• Collaborate with clients, vendors and internal teams to execute projects and strategic initiatives.• Enhanced and refined Network Assessment process and deliverables.• Developed and enhanced Dynamic Quest's client strategic planning and IT review process.

Greensboro, Nc, Us

• Served as an escalation point and subject matter expert within the helpdesk/support center.• Functioned as a technical account manager/primary engineer and resource for client accounts.• Scoped and implemented infrastructure and cloud migration projects as a primary engineer .• Acquired and retained major accounts by producing positive outcomes and building client trust.• Worked with other departments and teams to improve and enhance IT service delivery.• Developed internal subject matter expertise in storage, and networking products, and network assessments and improved security processes.

Mansfied, Oh, Us

• Provided oversight and managed and maintained all hosting and datacenter operations.• Managed major client accounts.• Increased revenue and client base through multiple successful customer/company acquisitions.• Decreased operation expenses, increased efficiency, and improved service delivery through consolidation/automation and virtualization, including multiple datacenter migrations.• Developed new security focused products and processes; including vulnerability scanning and monitoring, system hardening, managed firewall service, web-app firewall and cloud-WAF services.• Planned and executed infrastructure upgrades to implement improved security features, including increased network segmentation, bastion hosts, and an internal vulnerability management process.• Managed and coordinated incident response during a major security incident; coordinated communication, guided assessment/response and executed remediation/recovery.

Mansfied, Oh, Us

(Formerly goHost and NetStrategies)• Managed and coordinated overall customer support process.• Expanded and enhanced datacenter and hosting service, including major upgrades and refresh to network, email and hosting platforms, and client portal.

Mansfied, Oh, Us

• Performed datacenter, network and server support activities.• Supported customer networks both remotely and onsite.

Chicago, Illinois, Us

• Managed the donor/prospect database and gift processing.• Assisted the IT Department with support and maintenance activities.

• Provided IT support, training and consultation to small businesses, non-profit organizations and individuals.• Performed hardware, software, and network installation, maintenance and troubleshooting.

Gb

• Supported clients with severe mental illnesses to live more independently.• Provided practical training for clients including financial management, daily living skills, medication education, and basic computer skills.